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Magic Management Center - license - 1 user

Mfg. Part: SYSCAE-JE-D | CDW Part: 471678 | UNSPSC: 43233405
$1,167.99Advertised Price
Lease Option ($34.46 /month) Lease Availability
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:11-13 days
Orders placed today will ship within 13 days
  • License
  • 1 user
  • TSP
  • 26-50 licenses
  • Win
  • English
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Product Overview
Main Features
  • License
  • 1 user
  • TSP
  • 26-50 licenses
  • Win
  • English
Magic Solutions Management Center gives you a comprehensive, constantly updated view of your support center. And using the drag-and-drop interface, you can easily customize your view of support activity. See how many calls are open, who has the largest queue, and monitor any activity in real time. View the information in report format, or look directly at the data records. You can also drill down and see detailed information on any section of any view. In the Management Center window you can scan queries with counts based on query results, and view a table with the records for a selected query. You can also see which Magic Solutions Total Service Desk users are currently logged into any part of the system. Managers need to keep tabs on the performance of all help desk areas simultaneously. Magic Solutions Management Center gives help desk managers the up-to-the-minute information they need to make critical decisions quickly and confidently. Magic Solutions Management Center monitors and displays important help desk metrics in a graphical, real-time presentation that each manager can customize. You can drill down to display different views of the data, such as pie charts and bar graphs. Magic Solutions Management Center will even alert you when warning and alarm thresholds are met.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
System Requirements
Min Operating System: Microsoft Windows 2000 , Microsoft Windows NT 4.0
Platform: Windows

Software
Architecture: Client - server (2-tier)
License Category: License
License Qty: 1 user
License Type: License
Licensing Program: Network Associates TSP Licensing Program

Service
Support Details Full Contract Period: 1 year

Header
Brand: McAfee
Compatibility: PC
Localization: English
Manufacturer: McAfee Licensing
Packaged Quantity: 1
Product Line: Magic Management Center

Service & Support Details
Response Time: 1 hour
Service Type: Phone consulting



Service Type: Web knowledge base access



Response Time: 2 days
Service Type: E-mail consulting



Service Type: New releases update

General
Category: Networking applications
Subcategory: Network - system & remote management

Licensing
License Pricing: Volume
Pricing Level: 26-50 licenses

Service & Support
Type: Product info support

Product Reviews
 
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1/17/2018 3:29:31 AM
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