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JBoss Technical Account Management - technical support - 1 year

Mfg. Part: MCT1350 | CDW Part: 1762827 | UNSPSC: 81111811
$169,263.99Advertised Price
Lease Option ($4,780.02 /month) Lease Availability
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  • Technical support
  • phone consulting
  • 1 year
  • business hours
  • response time: NBD
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 year
  • business hours
  • response time: NBD
The Technical Account Management service is intended for customers who desire the deepest technical relationship with Red Hat in order to maximize their return on a significant investment in Red Hat technology. The service provides a consistent primary technical contact at Red Hat who will work with you to understand your ongoing technology requirements. This individual will proactively address issues with your production and mission critical systems. By leveraging the collective technical experience of Red Hat through this service your technical staff will be more productive - better able to deliver the performance, reliability and security you require.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Red Hat
Compatibility: PC
Manufacturer: Red Hat
Packaged Quantity: 1
Product Line: JBoss Technical Account Management

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: On-site

Service & Support
Response Time: Next business day
Service Availability: Business hours
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 2 incidents
Service Type: Inspection



Service Type: Web support



Response Time: Next business day
Service Availability (Hours a Day): Business hours
Service Type: E-mail consulting



Service Type: Phone consulting

Product Reviews
Rated 4 out of 5 by 1reviewer.
Rated 4 out of 5 by The class loader isolation is good, but the deployment of data sources could be improved. Valuable Features:The class loader isolation is good.Room for Improvement:The deployment of data sources could be improved.Use of Solution:I've used it for one and half years.Deployment Issues:No issues encountered.Stability Issues:This depends on the load of the server. We did have some issues mainly because of the application itself.Scalability Issues:No issues encountered.Customer Service:I've not used customer service.Technical Support:I've not used technical support.Previous Solutions:We switched because of the nature of the application and technology.Initial Setup:I always design my systems simple and keep them simple as possible.Implementation Team:We implemented it with in-house team. We like to keep the knowledge in-house.ROI:It was crucial and it definitely paid off.Cost and Licensing Advice:Keep the systems simple. Try to work with open-source solutions andpay for technical support and subscription to support the projects.Other Solutions Considered:Yes, I always and regularly evaluate. In case of Java, we evaluated all applications servers which support JEE full profile.Other Advice:I was using Apache Tomcat, JBoss AS (RedHat), WebMethods (Software AG) and IIS (Microsoft). All of them have they specialities, but depending on the goals and purpose it’s quiet easy to make a choice. Products based on Microsoft .NET do not give companies lot of options; either with Server Operating System shipped IIS, or the developer version called IIS Express. Applications written in Java, n opposite, can be accommodated on several fully profiled or non-fully-profiled application or web servers.Only have one application per server if possible. Do not over complicate it, and keep the variance in the configuration simple as possible.Disclaimer: I am a real user, and this review is based on my own experience and opinions. July 5, 2015
  • 2016-10-30 T09:43:44.237-05:00
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