143

JAMF Annual Support Agreement (ASA) - technical support (renewal) - for The

Mfg. Part: 121-003-1204-999 | CDW Part: 4266474 | UNSPSC: 81112201
$8.99Advertised Price
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  • Technical support (renewal)
  • for The Casper Suite for iOS
  • volume
  • commercial
  • 2500-4999 licenses
  • emergency phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support (renewal)
  • for The Casper Suite for iOS
  • volume
  • commercial
  • 2500-4999 licenses
  • emergency phone consulting
  • 1 year
  • 24x5
  • response time: 1 h
JAMF encourages customers to contact JAMF for assistance and support. The goal is to provide a high level of customer service, with a four-hour response time to support requests whenever possible.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: JAMF
Compatibility: Apple iOS
Manufacturer: JamF
Model: Annual Support Agreement (ASA)
Packaged Quantity: 1
Product Line: JAMF

Licensing
License Pricing: Commercial , Volume
Pricing Level: 2500-4999 licenses

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support (renewal)

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity high
Response Time: 2 hours
Service Type: Phone consulting



Limitation: Severity medium
Response Time: 4 hours



Limitation: Severity low
Response Time: 8 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Training

Software
Software Title: The Casper Suite for iOS

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