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IMPERVA INCAPSULA ENT 20 WEB RNW

Mfg. Part: INCP-20M-R-CLD | CDW Part: 3293626
$7,295.99Advertised Price
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Product Reviews
IMPERVA INCAPSULA ENT 20 WEB RNW is rated 4.0 out of 5 by 20.
Rated 3 out of 5 by from Provides valuable cache control features like cache purging and cache rule propagation. The dashboard is not accessible on occasion. Valuable Features:* Extensive cache control like cache purging and cache rule propagation* Availability features* Cross-datacenter solution (active and passive environments)* CDN and DDoS protection with 24/7 supportImprovements to My Organization:Automatic failover between primary and secondary sites enables high availability and accelerates disaster recovery. As soon as it detects that the primary site has gone down, it automatically kick-starts our standby data center.Room for Improvement:The dashboard is not accessible on occasion. This is probably due to a high load. However, the sites’ protection seems intact.Use of Solution:We have been using this solution for four years.Stability Issues:There are no stability issues as of now.Scalability Issues:There are no scalability issues, but the custom SSL has a terrible price point that puts it out of range for our clients. If they need custom or EV SSL, they are paying significantly more than their overall hosting.Technical Support:The technical support is impressive.Previous Solutions:We used Akamai previously, but due to full PCI DSS compliance, we needed a proprietary solution for two-factor authentication. We then switched to Incapsula.Initial Setup:The setup was so straightforward. It didn’t require to us to make any major changes.Cost and Licensing Advice:If you don't have custom SSL, get it!Other Solutions Considered:We switched to Incapsula from Akamai.Other Advice:Imperva has a very impressive core feature set. Imperva has made security analysts scratch their heads. We allow them in from the inside so they can actually hit something worthwhile.We are very confident in the reports we get from Imperva. Its bot identification has allowed us to plan bandwidth appropriately.Identification for good bots (people who hit our site using automation, but for good business reasons) has allowed us to work with our customers who use our services in new ways.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-10-23
Rated 4 out of 5 by from I like the content monitoring feature which I haven't seen in other WAF solutions. Valuable Features:Content monitoring is a marvelous feature that I haven't seen in other Web Application Firewalls. It also has a good content filter. We do a lot of penetration testing on our servers, and the Imperva standalone solution for identifying a payload and its signature by deep analysis was very good.Improvements to My Organization:We never used to know about threat and attack signatures. By using Imperva WAF, we could identify our weak points where an attacker was trying to gain access.Room for Improvement:They could improve by minimizing false positive results. Although this occurs less with Imperva, we would like to see some further improvements.We have been using this product for last 1 years, it's result is very impressive. But due to the excessive load on the Web site where thousands of requests‎ are generated from legitimate users, however the request in which any sequential or specialised characters are requested would be directly blocked by impreva . Currently imperva blocks the special character request generated from the user, as I conduct a test where I am parsing the encoded html values of the same special characters to the input field, imperva bypasses these encoded values for example : ' i.e. %27 or / i.e %2F, the WAF bypasses these encoded characters. I hope that this device should have a capability to detect the pattern which is associated with Xss or Xsrf, rather then by not blocking the request which contains any special characters.Use of Solution:I have used it for one year.Stability Issues:‎We did not encounter any stability issues.Scalability Issues:We never encountered any scalability issues.Technical Support:We were impressed with the technical support.Previous Solutions:We have examined different vendor WAF solutions but this solution was unique.Initial Setup:Initial setup was straightforward.Pricing, Setup Cost and Licensing:Pricing was a little higher but when compared to performance; it's very cheap.Other Solutions Considered:‎We evaluated Akamai and F5.Other Advice:Imperva Incapsula WAF is an awesome solution for implementing a WAF with good support and reliable hardware performance.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-07-31
Rated 5 out of 5 by from Considered CloudFlare as well. Didn't like that they want to take control of DNS. Valuable Features:CDN ( https://www.itcentralstation.com/categories/cdn ) and DDoS.Improvements to My Organization:This would speed up the images on the website geographically and protect against DDoS attacks.Room for Improvement:* Maybe another pricing tier for home uses with a few more features above the free version.* An appliance for large enterprise customers.Use of Solution:6 months.Deployment Issues:Very straightforward.Stability Issues:No issues.Scalability Issues:None, all automatic.Customer Service:Excellent, no issues.Technical Support:Excellent.Previous Solutions:No.Initial Setup:Very straightforward, just some DNS changes.Implementation Team:In-house, again very straightforward.ROI:Priceless, DDoS protection.Cost and Licensing Advice:Choose the most appropriate model.Other Solutions Considered:CloudFlare ( https://www.itcentralstation.com/products/cloudflare ), didn't like as they want to take control of DNS.Other Advice:Great product, it will not let you down!Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-06-23
Rated 4 out of 5 by from The anti-DDoS protection has distributed nodes around the world. Valuable Features:Infrastructure protection (anti-DDoS): Imperva anti-DDoS protection has the well-known value of having lots of distributed nodes around the world, making it the best value for DDoS protection. They also include protection against almost all known DDoS attack methods.Improvements to My Organization:The product has given us DDoS protection.Room for Improvement:The management interface needs improving. Even with a recent version of the interface, you cannot do all the changes that you would like. As an example, if you want to change one of your protected public IP addresses, you need to request this from support, and it takes a long time.Use of Solution:I have used it for 10 months.Stability Issues:There were stability issues. One node went down and we completely lost the connectivity of our public IP addresses.Scalability Issues:We have not encountered any scalability issues.Technical Support:We rate technical support as really bad. It took one month to solve an issue with one node and give us an alternative solution. Apart from the management interface, support service has to improve their response times (based on our experience with them).Previous Solutions:We did not previously use any other solutions.Initial Setup:Initial setup was simple, except for the GRE tunnel issues and MTU tuning.Cost and Licensing Advice:We think that this product is fairly priced considering other products.Other Solutions Considered:We evaluated Arbor Networks.Other Advice:Check the SLAs carefully.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-02-15
Rated 4 out of 5 by from Load balancing and DDoS protection. Valuable Features:Load balancing and DDoS protection.Room for Improvement:Delivery services and information security.Use of Solution:One year.Deployment Issues:None, the deployment was very fast and easy.Scalability Issues:None.Customer Service:Excellent, they answered all our questions.Technical Support:Very good, the information provided by Imperva for the deployment was very clear.Previous Solutions:No.Initial Setup:Straightforward.Implementation Team:Imperva and in-house team, the support provided from the Imperva team was very reliable.Cost and Licensing Advice:Consider the unification of websites.Other Solutions Considered:No.Disclaimer: My company has a business relationship with this vendor other than being a customer:Partners
Date published: 2016-12-21
Rated 4 out of 5 by from CloudFlare vs. Incapsula Valuable Features:Incapsula:* Strength of DDoS and WAF* Simple dashboard* Analytics* SSLCloudFlare:* Ease of use* Simple dashboard* DNS management* CDN* SSLImprovements to My Organization:Incapsula:It has provided heightened visibility and awareness at management level on the actual threat landscape; it paves the way for easier approval for security-related implementations/projects.CloudFlare:It provides free SSL certs that can be used on website domains that I did not purchase SSL certs for.Some protection and CDN caching realized, even though I’m on the free tier.Room for Improvement:Incapsula:* Allow easier scripting of firewall rules.* Enable more custom actions to trigger turning on/off Incapsula settings (current actions are quite limited).* Allow setting up of user groups to manage different groups of sites with viewer/operations/admin levels of privileges. This is quite a typical requirement for enterprise clients who will have multiple teams taking care of different sites, plus an overall IT security team who oversees everything.CloudFlare:* Improve the strength of WAF/DDoS.* Reduce the rate of false positives.Use of Solution:I have used Incapsula for less than a year.I have used CloudFlare for almost a year.Stability Issues:Incapsula: The dashboard occasionally is not accessible (probably due to high load) but the sites protected seem intact.CloudFlare: I have not used it enough to provide useful information.Scalability Issues:Incapsula: The only issue so far is with the dashboard.CloudFlare: I have not used it enough to provide useful information.Technical Support:Incapsula: Technical support provides fast response via email tickets, and fairly responsive local technical/account reps.CloudFlare: I have hardly utilized their technical support so far.Previous Solutions:I did not previously use a different solution.Initial Setup:For both Incapsula and CloudFlare, initial setup was very easy.Cost and Licensing Advice:Incapsula:Pricing is described on their website, but for enterprise agreements, clarify with local reps, as there might be a need for customized needs/pricing. Be clear on how they handle domains and subdomains.CloudFlare:Pricing and licensing is very clearly described on their website; 1 site = 1 domain. Clarify how to support subdomains.Other Solutions Considered:We evaluated Incapsula and CloudFlare.Other Advice:Incapsula:You need to understand how DNS works (e.g., A records vs CNAME, TXTs etc.), how SSL works and how to set it up, and how web servers work with domains and proxy servers. It is not for the layman, as the dashboard assumes some level of understanding in these topics. Some settings can break your site, so do perform some tests on a development site before turning features on/off in the dashboard. The good thing is that most settings are reversible and take effect quite quickly, so if things do go wrong, it will not stay broken for too long.Also, use extra caution when dealing with TLDs, as the product does not handle your DNS, so for onboarding of domains using A records, you may need to ask Incapsula support for advice and assistance as it requires assigning the A record to a CNAME or IP address (network folks might understand the problem here).CloudFlare:You need to understand how DNS works (e.g., A records vs CNAME, TXTs etc.), how SSL works and how to set it up, and how web servers work with domains and proxy servers. It is not for the layman, as the dashboard assumes some level of understanding in these topics. Some settings can break your site, so do perform some tests on a development site before turning features on/off in the dashboard. The good thing is that most settings are reversible and take effect quite quickly, so if things do go wrong, it will not stay broken for too long.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-10-03
Rated 4 out of 5 by from It has SSL support and content caching. You can 'play' with the rules as much as you'd like. Valuable Features:We are using Incapsula as our web application firewall and for DDoS protection, and it performs really well at its job. Incapsula packs some great features, such as SSL support, content caching and the ability to 'play' with the rules as much as you'd like.Improvements to My Organization:Since this is the very first WAF solution that we evaluated and tried to integrate into our AWS environment, I can't really say that it has improved anything, but the fact is, we never looked the other way.Room for Improvement:Incapsula has a built-in monitoring module, but it is a paid feature; I would expect that for the price we pay for the basic service, we would be able to integrate a monitoring solution, even a simple one.In addition to that, Incapsula doesn't feature the option to add/remove available SSL protocols and/or ciphers.Use of Solution:We have been using Incapsula for a little more than six months.Deployment Issues:The only problem we encountered with Incapsula regarding deployment is with their Performance solution that allows caching the hosted sites. The dynamic caching sometimes causes issues and we need to manually purge all of the cache from their system after a new version has been deployed, in order for new content to load properly.Technical Support:Technical support is excellent. In the few times we tried to contact Imperva's support, we received quick and swift replies.Previous Solutions:I did not previously use a different solution.Initial Setup:The initial deployment is very straightforward; you follow a very simple setup wizard that guides you which changes you need to perform and where.Implementation Team:We received the recommendation regarding Incapsula from Emind, a third-party vendor that helped us deploy our environment over at Amazon. The rest was performed by our in-house IT/Devops teams.Other Advice:I highly recommend Incapsula for anyone that is looking to integrate a WAF and DDoS protection into their environment.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-09-30
Rated 4 out of 5 by from Installation requires just a CNAME entry, avoiding the risk of email downtime. Valuable Features:* Faultless inlining & minification: Every competing product breaks the layout, but we are yet to see Incapsula break a site* Installation requires just a CNAME entry, avoiding the risk of email downtime.* Instant PCI compliance and protection from the OWASP Top 10 vulnerabilities.* CDN & DDoS protection.Improvements to My Organization:Incapsula delivers a massive improvement to website performance and security in less than 20 minutes, regardless of the CMS. We love it so much that we decided to create a new service around this product, which could result in our largest income stream yet.Room for Improvement:They once terminated a free account without warning, resulting in a few days downtime. But you get what you pay for.Use of Solution:I have been using it for two years.Stability Issues:I have not encountered any stability issues.Scalability Issues:I have not encountered any scalability issues.Technical Support:Technical support is first class. These guys are sharp.Previous Solutions:We moved from CloudFlare because Incapsula’s minification was faultless, and their CNAME installation procedure avoided downtime for other services such as email.Initial Setup:It was very easy to set up: 20 minutes and you're done.Cost and Licensing Advice:Go for the $59/month Pro plan. Free accounts can get terminated, and the higher plans are only if you like to have your own SSL certificate, or get regular DDoS attacks. The Pro plan has everything you need; it's just that you're using Imperva's SSL certificate, not yours.Other Solutions Considered:Before choosing this product, we evaluate other options in great detail. We looked at CloudFlare, W3 Total Cache, WP Super Cache, Wordfence, BulletProof Security, Varnish, Mod_Security, ConfigServer, and a variety of other options. Incapsula isn't the cheapest, but is way in front of the competition. You'll easily spend double/triple the cost of your Incapsula subscription on maintaining any other solution, whereas Incapsula handles all that overhead for you, right out of the box.Other Advice:Don't wait till you've been hacked; get protected now. It'll cost you at least a year of Incapsula fees to recover from website hacking. And if your website is running slow, Google is probably already penalising your site, when the fix is so easy. Incapsula is by far the fastest fix for both website speed and security.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-09-28
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