IBM Business Critical Service - extended service agreement - for IBM MQ Appliance M2000A - 1 year
Mfg # D17B8LL
CDW # 4111293
| UNSPSC 81112201
Software Details
- Extended service agreement
- 1 appliance install
- Passport Advantage Express
- 24x7
- for IBM MQ Appliance M2000A
- initial order only
- 1 year
- response time: 4 h
Know your gear
The base response objectives may not be sufficient for your production or business critical systems. For Business Critical systems you may wish to uplift the responsiveness for on-site repairs and replacement of components.
Under the Business Critical Service option when you contact IBM for support IBM will target on-site repair or hardware appliance parts replacement within 4 hours 24 hours per day 7 days per week.
Under the Business Critical Service option when you contact IBM for support IBM will target on-site repair or hardware appliance parts replacement within 4 hours 24 hours per day 7 days per week.