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GlobalSCAPE Standard Support - technical support - for GlobalScape Advanced

Mfg. Part: GSEFT-SX-AWE-SB-3Y | CDW Part: 3984376 | UNSPSC: 81112201
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This item was discontinued on February 17, 2017.

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800.800.4239 Mon-Fri 7am-7:30pm CT

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for GlobalScape Advanced Workflow Engine (AWE) Module for Globalscape EFT Server
  • 1 standby server
  • ESD
  • phone consulting
  • 3 years
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Product Overview
Main Features
  • Technical support
  • for GlobalScape Advanced Workflow Engine (AWE) Module for Globalscape EFT Server
  • 1 standby server
  • ESD
  • phone consulting
  • 3 years
  • 10x5
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support Details
Limitation: Severity high
Response Time: Same business day
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day
Service Type: Phone consulting



Limitation: Severity major
Response Time: 1 business day



Limitation: Severity minor
Response Time: 3 business days



Service Type: E-mail consulting



Service Type: Web knowledge base access



Service Type: Web support



Service Type: New releases update



Service Type: Major upgrades

Software
License Qty: 1 standby server
Software Title: GlobalScape Advanced Workflow Engine (AWE) Module for Globalscape EFT Server

Header
Brand: GlobalSCAPE
Compatibility: PC
Manufacturer: GlobalScape
Packaged Quantity: 1
Product Line: GlobalSCAPE Standard Support

Service & Support
Service Availability: 10 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

General
Electronic Distribution: Yes
Installation Type: Locally installed

 
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9/24/2017 4:35:27 PM
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