Fortinet FortiToken 200 - hardware token
Mfg # FTK-200-20
CDW # 2479388
Know your gear
The FortiToken-200 allows organizations to deploy a two-factor authentication solution. It is an easy-to-use, one-time password (OTP) token that reduces the risk of compromise created by alternative single-factor authentication systems relying on, for example, static passwords. The FortiToken enables administrators with the need for two-factor authentication to offer enhanced security for both remote and on-premise users. The FortiToken-200 ensures that only authorized individuals access your organization's sensitive information - enabling business, protecting your data, lowering IT costs, and boosting user productivity.
Enhance your purchase
Fortinet FortiToken 200 - hardware token is rated
4.40 out of
5 by
12.
Rated 5 out of
5 by
MatteoMazzei from
Provides a strong layer of security through multifactor authentication and seamlessly integrates with various platforms
What is our primary use case?
The name of the authenticator is from the user's site. It's sufficient for that to provide you with a number when you need to access a protected resource, which is the site. This is two-factor authentication. You have two layers of authentication. The first layer is provided by the name and password, and the second layer is provided by the authenticator.
So you have to be attentive to that when the app prompts you, or at least the app prompts you, which advises you about the directive that someone is attempting to access this technology. And you can confirm by saying yes. It's directly linked to the internal access attempt to the site.
What is most valuable?
I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose.
On the Fortinet side, it is already well integrated with Android devices, simple devices, and PCs.
What needs improvement?
Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side.
For how long have I used the solution?
I have been using this solution for more than three years. We use the latest version as it updates automatically.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten. I haven't encountered any issues with this solution's stability
What do I think about the scalability of the solution?
It is very scalable. It can manage thousands of users. We plan to expand our customer base.
We have around 250 users. We all rely on it for our authentication needs. It's in active operation.
Which solution did I use previously and why did I switch?
We used Fortinet FortiAuthenticator.
How was the initial setup?
From the customer's perspective, the setup is flexible. You have the liberty to configure it according to your preferences. It took minutes to set up.
What about the implementation team?
We can do it in-house. Simply load the installation and compute user, and then you can use it.
The technical personnel involved in deployment and maintenance are developers.
What was our ROI?
The ROI is quite high because the consistent part of it originates from any directive of credentials or end-user passwords. It's a solution that significantly improves the authentication phase. This makes it less likely that a malicious actor would be able to gain unauthorized access to the network and launch the attack.
What's my experience with pricing, setup cost, and licensing?
FortiToken hardware itself does not require a license. However, the FortiAuthenticator software does require a license. The cost of the license depends on the number of users. We pay it on a yearly basis. But you can also find agreements with other options.
There are no additional costs. It is not too expensive.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. I would definitely recommend using the solution. There are not many functionalities. However, it is a great solution for multifactor authentication.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-08-18T00:00:00-04:00
Rated 5 out of
5 by
Sutjipto Budiman from
Easy to learn, provides secure access to our internal server, and integrates easily with other products
What is our primary use case?
We use the solution only with Fortinet products for VPN.
How has it helped my organization?
During COVID-19, we needed server access from different places. The solution provides FortiToken Mobile. It makes things easier because we can have access through our mobiles instead of other devices. Thus, the solution made our application process better. Previously, the devices we used ran out of battery, so we had to throw them away. Now, the battery will not be drained as long as we don't use our mobile.
What is most valuable?
The product provides secure access to our internal server. The encryption is done by FortiToken. That is the reason we access our servers through Fortinet. We use FortiToken to ensure that no unauthorized person can access our servers. It is like two-factor authentication. It makes us more secure. The mobile application makes our authentication experience better. It is easy to integrate the solution with other products. I rate the ease of integration a nine out of ten.
What needs improvement?
The price must be more competitive. The pricing model must be more flexible. The tool could be a little cheaper.
For how long have I used the solution?
I have been using the solution for four years.
What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a nine out of ten. We have about 30 users in our organization.
How are customer service and support?
Sometimes, the support team takes time to understand the problem. However, it is okay. The team solves our issues.
How would you rate customer service and support?
Positive
How was the initial setup?
We can contact the support team if we have any problems with the installation. The tool is easy to learn.
Which other solutions did I evaluate?
We evaluated another product, but the price and service of the reseller in Indonesia were not good. So, we did not choose it. We chose FortiToken because it was easy to integrate it.
What other advice do I have?
I will recommend the product to others. Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2024-03-05T00:00:00-05:00
Rated 5 out of
5 by
Jared Carmouche from
A stable and scalable solution that provides an affordable and perpetual license
What is our primary use case?
We use the solution for two-factor authentication. If anybody we have set up on FortiAuthenticator needs two-factor authentication to log in, we use FortiToken.
What is most valuable?
Fortinet FortiToken’s licenses are perpetual. We do not have to pay monthly for multi-factor authentications like Duo or Okta. We can buy them once we pay for the license, and it's good for however long Fortinet wants to allow it to be good for. We can really save a lot of money buying a perpetual license versus paying monthly for a service like that. The solution is pretty solid. I never had to contact the technical support team.
What needs improvement?
We can only use the tool with the FortiToken Mobile app. If we could use it with other authenticator apps, it would definitely be an improvement.
For how long have I used the solution?
I have been using the solution for about four years.
What do I think about the stability of the solution?
I rate the product’s stability a nine out of ten.
What do I think about the scalability of the solution?
The tool is very scalable. We can just buy more tokens. It is very easy to scale. I rate the scalability a nine out of ten.
How was the initial setup?
The initial deployment was straightforward.
What was our ROI?
I see an ROI on the product.
What's my experience with pricing, setup cost, and licensing?
The solution’s price is good. I really like the price.
What other advice do I have?
If someone doesn’t already have a method in place for two-factor authentication and if they use other Fortinet products, I would recommend the product to them. Overall, I rate the tool a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-08-31T00:00:00-04:00
Rated 5 out of
5 by
Paul Duxfield from
A reasonably priced solution with a straightforward setup offering stability and scalability to its users
What is our primary use case?
I have used the solution for VPN access.
How has it helped my organization?
What is most valuable?
I like that the solution integrates with FortiAuthenticator well enough.
They're just the token. So, they perform like any other token. It's a very simple thing, and it just works like any other token. There's nothing that stands out. It's just another token.
What needs improvement?
It could be integrated better if you could have your FortiToken, and the license would allow you to work across multiple FortiGate solutions. So, that'd be an improvement.
For how long have I used the solution?
I have been using Fortinet FortiToken for six or seven years. I have a lot of customers for the solution. I have no idea what version I'm using. I just have it on my phone, and I suppose it just updates automatically with other applications that update on my phone.
What do I think about the stability of the solution?
I haven't had any breaks, even when I use FortiToken application on Android or iPhones
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
We have customers that have 2,500 people using the solution. Also, the company that we serve has around 1,000 users.
How was the initial setup?
The initial setup was straightforward.
For deployment, load the CSV of all the tokens, and then with the license, we just deploy as required for users using Fortinet's indicators, usually.
The time taken for deployment depends on how long it takes to deploy the FortiAuthenticator. We usually deploy them together. With FortiAuthenticator, or the FortinetToken or add-ons, you're looking at maybe a couple of hours to edit.
What's my experience with pricing, setup cost, and licensing?
The customers need to pay for licenses. On a scale of one to ten, where one is the cheapest, and ten is the highest, I rate the pricing an eight.
It's not as expensive as some other tools, and also it's cheaper than some solutions. The fact it integrates means there are not a lot of other costs. If you're a user of FortiGate or FortiAuthenticator, it's a good price.
To make it really work, you need FortiAuthenticator, so that's an additional cost. So it is your additional cost. Relative to other solutions, it is too cheap. We won't make any money if we make it cheaper.
What other advice do I have?
If you have FortiGate, I would recommend using FortiToken. But if you have Office 365 and you have the MFA, then I'd suggest you use that.
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-06-14T00:00:00-04:00
Rated 5 out of
5 by
Noor-E-MozammilAlighan from
The solution is used for double factor authentication, but it's difficult to use for someone who is not knowledgeable
What is most valuable?
Fortinet FortiToken is used for double factor authentication.
What needs improvement?
You need your mobile just to enroll the tokens, and sometimes, it's difficult to use for someone who is not knowledgeable. Clients don't like the fact that they have to download the application to use Fortinet FortiToken. Having it directly on an SMS is a better option for the clients.
For how long have I used the solution?
I have been working with Fortinet FortiToken for seven to eight months.
What do I think about the stability of the solution?
Fortinet FortiToken is stable, but it's a bit slow.
I rate Fortinet FortiToken seven and a half out of ten for stability.
What do I think about the scalability of the solution?
I rate Fortinet FortiToken seven and a half out of ten for scalability.
How was the initial setup?
Fortinet FortiToken's initial setup is a bit complex. I rate Fortinet FortiToken a seven out of ten for the ease of its initial setup.
What about the implementation team?
Fortinet FortiToken can be deployed in three hours.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiToken is not an expensive solution. One license costs around 50 USD.
What other advice do I have?
Overall, I rate Fortinet FortiToken a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-10-27T00:00:00-04:00
Rated 5 out of
5 by
Ehab.Fawzy Mohamed from
Reliable, affordable, and secure
What is our primary use case?
All users who can log in on Fortinet have Token. We have 15 FortiTokens for the managers who are connected to the VPN and also for those who are connected to the software. It is mobile, not a hard token. That said, I have the hardware token, which is related to the administrator, me, and my assistant. It's used on software and hardware. We use it at an administrator level and at a user level.
What is most valuable?
The solution is great for security. It's for two-factor identification.
It is easy to implement. The deployment is quick and simple.
It is stable and reliable.
The cost isn't too high.
What needs improvement?
The solution works well. We have nothing to complain about.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the stability of the solution?
The stability is ecellent. I would rate it five out of five. It is reliable, and the performance is good. We do not have any issues at all.
What do I think about the scalability of the solution?
We have 15 FortiTokens.
Which solution did I use previously and why did I switch?
We did not previously use a different solution. This was the first solution we selected.
How was the initial setup?
It is an easy product to implement. From the software or the hardware itself, from the options, we can apply FortiToken for the user and just add the hot token serial number and go.
We only need one person to deploy the solution. I tend to manage it myself.
The deployment takes about 45 minutes for the software. It might take about ten days for the hardware to arrive from Fortigate. After that, I just install the serial key, and everything is done.
What was our ROI?
We have not noted an ROI.
What's my experience with pricing, setup cost, and licensing?
We deal with a subcontractor in Saudi Arabia to pay everything in one bill yearly. Everything is a separate license fee, and we use different Fortinet solutions. However, we pay for everything yearly, all at once.
Generally, it is an affordable product. We do not find it to be overly expensive.
I'd rate it a five out of five in terms of affordability.
Which other solutions did I evaluate?
We did not explore other options. We chose the first option we looked at, FortiToken.
What other advice do I have?
We are not partners. We use it internally in the company. We are end-users. We use a lot of Fortinet products.
Nothing has to be done from the end-user perspective; they just add the username and password, and a code appears on the Fortitoken software or hardware.
I'd rate the solution ten out of ten.
I'd recommend the solution to other users and companies.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-10-10T00:00:00-04:00
Rated 5 out of
5 by
Sorin Cucu from
We like the mobile version
What is our primary use case?
We use FortiToken to authenticate many of the applications we and our clients use. We use, integrate, and resell the solution.
What is most valuable?
We like the mobile FortiToken.
For how long have I used the solution?
I have used FortiToken for four or five years.
What do I think about the stability of the solution?
FortiToken is stable.
How are customer service and support?
I rate Fortinet support nine out of 10. We pay for a support contract that entitles us to dedicated resources for our problems. In fact, we are not using basic technical support. With standard support, it can take a while for the engineers to understand the problem. We don't ask frivolous questions. Typically, we have our information ready to make the process smoother.
How would you rate customer service and support?
Positive
How was the initial setup?
I rate FortiToken 10 out of 10 for ease of setup. The setup time depends on the number. FortiToken is sold in a box of at least five, and it usually takes half an hour or so.
What's my experience with pricing, setup cost, and licensing?
The price isn't an issue for most clients, but they complain that it's increasing each quarter. At the same time, all companies are raising their prices because we're in a dynamic period.
The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing.
What other advice do I have?
I rate FortiToken 10 out of 10.
Which deployment model are you using for this solution?
On-premises
Disclaimer: I am a real user, and this review is based on my own experience and opinions.Partner
Date published: 2023-01-21T00:00:00-05:00
Rated 5 out of
5 by
EmdadulHaque from
It's an affordable solution for small and mid-sized companies
What is our primary use case?
I'm a solution provider who sells FortiToken and helps customers implement it. Most of my clients use Fortinet solutions like FortiClient VPN and FortiGate firewalls for remote work. They also use FortiToken for authentication.
What is most valuable?
Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly.
For how long have I used the solution?
I have sold FortiToken for three years.
What do I think about the stability of the solution?
I rate FortiToken seven out of 10 for stability.
What do I think about the scalability of the solution?
I rate FortiToken eight out of 10 for scalability. It's suitable for mid-sized customers, not large enterprises.
How are customer service and support?
Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper.
Which solution did I use previously and why did I switch?
Palo Alto is good compared to Fortinet. I like the dashboard better.
How was the initial setup?
The deployment process is straightforward. I've never had any issues.
What's my experience with pricing, setup cost, and licensing?
I rate FortiToken seven out of 10 for pricing.
What other advice do I have?
I rate FortiToken six out of 10. I recommend it for small and medium-sized companies.
Disclaimer: My company has a business relationship with this vendor other than being a customer:Reseller
Date published: 2023-03-16T00:00:00-04:00
Rated 5 out of
5 by
C N R Prabashan from
Very efficient product for multi-factor authentication in corporate environment
What is our primary use case?
We are using Fortinet FortiToken for token-based mobile applications.
What needs improvement?
The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again.
In one instance, we had to call back Fortinet service providers to reactivate the token and access the system. If they could provide a managed portal for the token, then reassigning tokens can be easy.
I would also like to see some mobile-level application update. It would be easy for our team if we can have all the features in one place.
For how long have I used the solution?
I have been using the solution since 2019. We implemented the demo piece for the PED staff and internal staff team. We deployed the solution as a case of factorization since there was a high-risk claim. We needed the solution for our critical business cases.
What do I think about the stability of the solution?
I would give eight out of ten for the stability of the solution.
What do I think about the scalability of the solution?
I would rate the scalability of the solution an eight out of ten. There are about 150 users for the mobile token application in our company.
How are customer service and support?
I would rate the tech support a seven out of ten. I have contacted support only once since 2019– for an activation error message. They resolved the issue within two days.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have been using Google Authenticator and Microsoft Authenticator. I am happy with FortiToken because it makes it very easy to install and manage tokens.
How was the initial setup?
The setup of Fortinet FortiToken was very easy because the license of the solution was assigned by the vendor. Once initiated, we were able to access the tokens and assign them to the required users.
What's my experience with pricing, setup cost, and licensing?
I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019.
What other advice do I have?
I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-03-05T00:00:00-05:00
Rated 5 out of
5 by
Cletus Okolie from
Offers convenience of push-button authentication, automatically reloads the One-Time Password (OTP) at intervals and stable solution
What is our primary use case?
We're using a third-party tool for second-level authentication. So, basically, we integrated our Office 365 to Active Directory for additional service, and our users need to provide the SSH people to log in. So we wanted to use that ticket, which is not scalable. So that's why it should be what we basically use FortiToken for now is to ensure that administrators who log into the box have to provide additional proof at the DCB app.
What is most valuable?
I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter.
I also appreciate that you need to specify the token to gain access to the box, even from the command line. So I love it also because of the fact that people can no longer log in to my box without knowing who the users are. At least, anytime we log in to the admin, which has the tool enabled on my account. So it helps me to basically keep track of who and who are trying to access my box.
What needs improvement?
I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET.
In future releases, it would be great to see Fortinet add this support in the future.
For how long have I used the solution?
I have been using this solution for quite some while. We use the mobile version.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
We easily move from the prem to the cloud and vice versa. So, it is a scalable solution. We have around three end users using this solution.
How are customer service and support?
How was the initial setup?
The setup is straightforward. I had a problem setting up FortiToken on ESET for Active Directory users because most of my users are integrated into Active Directory. There was a problem setting up FortiToken on the accounts that are not locally stored on the FortiGate, but I was able to fix the issue with the help of support. Overall, I'm happy with the setup process.
What about the implementation team?
The deployment was straightforward. If you're using Fortinet cloud or FortiToken phone mobile, once you enable that on the account, it sends you a link to download the application for the clients of FortiToken. It's something that can be done in less than a minute really.
I only had to use support when I couldn't get my users on the ED to install and set up a two-step authentication (2SA) on the account. That's because the way it was set up was it was looking for a particular filter, which was not on the ETA back on. The support was able to identify the feature to use, and I was able to resolve that. Otherwise, it's something you can do within thirty minutes or less than that.
Two admins are enough for the maintenance of the solution.
What was our ROI?
For the two licenses, I have a return on investment.
What's my experience with pricing, setup cost, and licensing?
We have not added in for the commercial. What I used for my test was the two licenses that come with the FortiGate. At the point where I wanted to ask for commercial support, it didn't support what I needed it for. So that's why I didn't confirm my price with anything because I didn't need that at that point.
I only have the two free licenses, except maybe when I increase the number of local users I have that need to be able to use VPN and all that, then I would have to pay for those licenses. But for now, because the third-party tool I have supports both my VPN and my email, so I really don't need to use FortiToken now.
What other advice do I have?
Overall, I would rate the solution a nine out of ten. For someone who just needs basic availability for users, I would recommend what they could use for that.
Which deployment model are you using for this solution?
On-premises
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-10-02T00:00:00-04:00
Rated 5 out of
5 by
JunedhRehman from
Easy to configure, assign tokens and readily available through our application-based system
What is our primary use case?
We only use FortiToken for authentication purposes, like logging into SSL VPN or plugging into firewalls.
What is most valuable?
I like how easy it is to configure and assign tokens. It's readily available through our application-based system.
What needs improvement?
The problem comes when we have to migrate tokens to new phones. There's no backup option or import/export feature, so you have to redo the entire process manually, adding tokens one by one, which is quite tedious.
The migration process is definitely a major area for improvement. Imagine losing your phone and having to set everything up again from scratch and add everything individually.
In future releases, push notifications would be good! Instead of opening the app and entering the token manually, what if we received an approval or denial prompt directly on the phone as a notification? Just a tap to log in, that would be nice.
For how long have I used the solution?
I have been using it for three years now.
What do I think about the stability of the solution?
I would rate the stability a nine out of ten. It's been very reliable for my customers.
What do I think about the scalability of the solution?
I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit.
Moreover, if FortiToken could improve that, maybe introduce push notifications or even eliminate the need for manually entering token keys, it could easily reach a ten out of ten.
Replacing the token key entry with a simple notification and selection option to accept/deny would be very handy and useful. Now, we have to scroll down and search for the correct FortiToken by name.
I recommend FortiToken for all companies, especially when they connect to sensitive servers. That's why I suggest them to use it.
How are customer service and support?
There haven't been any emergencies, but the response times and everything were good when I needed help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before FortiToken, I used Okta for authentication. For firewalls and network devices specifically, I recommend FortiToken.
How was the initial setup?
The initial setup is easy. You receive a QR code via email, scan it, and add it. No complicated procedures involved.
The deployment model depends on the customers. We have different customer setups, but most are on-premises, device-based deployments.
What about the implementation team?
We typically require our assistance with deployment. We manage their hardware and infrastructure, so deployment falls under our responsibility.
What's my experience with pricing, setup cost, and licensing?
The pricing is not very high, so I'd rate it around six out of ten, where one is high and ten is low.
Which other solutions did I evaluate?
I can compare it with Microsoft's 365 authentication or other Microsoft authentication solutions, but they have different features.
What other advice do I have?
Overall, I would rate the solution an eight out of ten. I recommend FortiToken to all our clients who purchase Fortinet devices, especially within banking and payment systems.
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-12-28T00:00:00-05:00
Rated 5 out of
5 by
MOHAN SUKUMAR from
Offers mobile token-based two-factor authentication (2FA) but management configuration is complex
What is our primary use case?
We're aiming to provide every user with mobile token-based two-factor authentication (2FA) to enhance security.
It's for internal security.
How has it helped my organization?
It aligns well with your overall identity and access management (IAM) strategy.
We already have IAM policies in place, and this tool strengthens them by implementing 2FA.
What is most valuable?
The token-based authentication is good and modern aspect.
What needs improvement?
The management configuration seems a bit complex and could benefit from user guides or better support resources. It could be improved in terms of user-friendliness.
Not like the other FortiGate products. Maybe not many people have a real community for this. The lack of community support is a major concern.
Context-sensitive online support instead of just a general user manual would be very helpful. Currently, clicking "help" on any topic simply directs you to the entire manual.
For how long have I used the solution?
We're currently in the middle of installing it.
What do I think about the stability of the solution?
As it's a virtual machine (VM), we haven't encountered any stability issues so far.
How are customer service and support?
The support itself is good, but it mainly comes through email responses, which can be slow.
Email support is good, but we would appreciate faster response times.
Which solution did I use previously and why did I switch?
We had internal authentication systems but not a product-based system from a security company.
Most of our previous authentication systems were internal. This is the first one that integrates with network and server equipment, and it can even be implemented for SSL. It's the first security system software we've used.
We chose Fortinet FortiToken because it integrates well with our existing Fortinet FortiGate firewall UTM appliance. Since the token is a VM, it doesn't require additional hardware, which would have been an unnecessary expense. In terms of manageability and integration, it seemed like a good fit alongside FortiGate and FortiMail, all from the same Fortinet ecosystem.
How was the initial setup?
It is not very easy to set up and configure 2FA with different needs.
Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process.
What was our ROI?
Token's validity is either renewal or perpetual, which determines its return on investment (ROI), which is higher over time. It's not a subscription-based model.
What's my experience with pricing, setup cost, and licensing?
From an Indian perspective, it's definitely costlier. Converted to dollars, it might seem smaller internationally. But commercially in India, it is expensive.
What other advice do I have?
Overall, I would rate the solution a six out of ten because some improvements are required feature-wise. For example, before FortiToken disappears from the mobile phone, it should display our logo, not the FortiToken logo. App customization is needed so users know when FortiToken is implemented. My organization, for instance, would prefer our logo for assurance instead of the FortiToken logo.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-02-19T00:00:00-05:00