58

BMC Continuous Support - technical support - for BMC Asset Management - 1 y

Mfg. Part: LAW40.001.C1.1000 | CDW Part: 3750516 | UNSPSC: 81112201
$1,893.99Advertised Price
Lease Option ($59.09 /month) Lease Availability
Close

Have leasing questions? Let us know how can we help.

Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for BMC Asset Management
  • 1 additional floating concurrent user
  • volume
  • up to 50 licenses
  • phone consulting
  • 1 year
View More
Product Overview
Main Features
  • Technical support
  • for BMC Asset Management
  • 1 additional floating concurrent user
  • volume
  • up to 50 licenses
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
BMC Continuous Support provides comprehensive support 24 hours a day, 7 days a week, with a one clock-hour response time for Severity-1 issues.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: BMC
Compatibility: PC
Manufacturer: BMC Software
Packaged Quantity: 1
Product Line: BMC Continuous Support

Licensing
License Pricing: Volume
Pricing Level: Up to 50 licenses

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 7:00 AM - 7:00 PM



Limitation: Severity level 3
Response Time: 8 business hours



Limitation: Severity level 4
Response Time: 12 business hours



Service Type: E-mail consulting



Service Type: Web support

Software
License Qty: 1 additional floating concurrent user
Software Title: BMC Asset Management

Product Reviews
 
Adding to Cart...
12/5/2016 9:28:17 PM
^ Back to Top

Maximum 300 characters
An account manager will email you within one business day to confirm your request.

Your Quote has been submitted

What Happens Next? A confirmation email is on its way. Within one business day, you will be contacted by an Account Manager to finalize your quote.

Error!

Something went wrong.

Please try again later.

License Selector

    The license selector is not currently available. Please try again later.