Avaya Support Advantage Preferred Support - technical support - for Avaya C

Mfg. Part: 293110 | CDW Part: 4259255 | UNSPSC: 81112201
$23.99Advertised Price

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Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for Avaya Call Management System (v. R18)
  • 1 agent
  • volume
  • annual fee
  • prepaid
  • 101-250 licenses
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Product Overview
Main Features
  • Technical support
  • for Avaya Call Management System (v. R18)
  • 1 agent
  • volume
  • annual fee
  • prepaid
  • 101-250 licenses
  • remote diagnosis
  • 3 years
  • 24x7
Preferred Support builds on the remote services in Essential Support to deliver even greater value. Preferred Support includes proactive monitoring and system alarm resolution with the Avaya-patented EXPERT Systems SM, which can reduce major outage risk by as much as 74 percent and, on average, has a 20% faster resolution time 1, 2. Avaya will also monitor public switch telephone network (PSTN) facilities for problems and alert your telecom team for immediate resolution, helping to save precious time and reduce risk to your communications environment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Avaya
Compatibility: PC
Manufacturer: Avaya Phone Systems
Model: Preferred Support
Packaged Quantity: 1
Product Line: Avaya Support Advantage

Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

License Qty: 1 agent
Software Title: Avaya Call Management System
Version: R18

Installation Type: Locally installed

License Pricing: Annual fee , Prepaid , Volume
Pricing Level: 101-250 licenses

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Remote diagnosis
Type: Technical support

Service & Support Details
Service Type: Web knowledge base access

Service Type: New releases update

Service Type: Remote monitoring

Product Reviews
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4/27/2017 6:23:03 PM
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