Avaya Callback Assist (v. R4) - license

Mfg. Part: 268214 | CDW Part: 3943947 | UNSPSC: 43232703
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This item was discontinued on February 17, 2017.

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  • (v. R4)
  • license
  • 1 port
  • Win
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Product Overview
Main Features
  • (v. R4)
  • license
  • 1 port
  • Win
For many contact center managers, operating a customer service operation is a constant balancing act between maximizing transaction effectiveness and attaining the highest possible levels of center efficiency.

Although contact centers are increasingly being viewed by business leaders as strategic assets for driving revenue growth, traditional "cost center" metrics (such as agent occupancy) remain central measurements of contact center performance.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: Avaya
Compatibility: PC
Manufacturer: Avaya Phone Systems
Packaged Quantity: 1
Product Line: Avaya Callback Assist

License Category: License
License Qty: 1 port
License Type: License
Version: R4

System Requirements
Min Operating System: Microsoft Windows 2000 Server , Microsoft Windows Server 2003
Platform: Windows
Software Requirements: Avaya Aura Application Enablement Services 4.0 or later , Avaya Communications Manager 3.1 - 4.0.1 , Avaya Interactive Response 3.0 or later , Avaya Voice Portal 4.0 or later

Category: Internet & communication applications
Subcategory: Internet & communication - IP telephony

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5/30/2017 12:43:52 AM
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