Attachmate Maintenance and Technical Support Subscription - technical suppo
Mfg # 184573.MTSSB
CDW # 915188
Software Details
- Technical support
- VPA
- phone consulting
- for EXTRA! X-Treme
- level B
- 1 year
Know your gear
Attachmate Maintenance and Technical Support Subscription provides you with unlimited incident coverage, priority phone queues, automatic case status updates, and telephone/Internet response times within a few hours. Your support access options include a free phone number (where available), e-mail, and online help.
In addition, your authorized Technical Support contacts receive unlimited online access to SupportWeb, Attachmate's Technical Support resource site. This website provides your authorized Technical Support contacts with access to Attachmate's newest solutions, technical tips, "how to's", and reference documents. Your authorized Technical Support contacts can also access enhancements and research, and can manage their Technical Support cases on-line.
In addition, your authorized Technical Support contacts receive unlimited online access to SupportWeb, Attachmate's Technical Support resource site. This website provides your authorized Technical Support contacts with access to Attachmate's newest solutions, technical tips, "how to's", and reference documents. Your authorized Technical Support contacts can also access enhancements and research, and can manage their Technical Support cases on-line.