AppSense Subscriptions and Support Program Silver - technical support - for

Mfg. Part: EM SSP 12 F | CDW Part: 2514337 | UNSPSC: 81112201
$16.99Advertised Price

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  • Technical support
  • for AppSense Environment Manager
  • phone consulting
  • 1 year
  • 8.5x5
  • response time: 4 h
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Product Overview
Main Features
  • Technical support
  • for AppSense Environment Manager
  • phone consulting
  • 1 year
  • 8.5x5
  • response time: 4 h
The AppSense Subscription and Support program provides its members with the opportunity to benefit from the latest product releases, service packs, upgrades and technical support directly from AppSense. As a member of the program, this ensures your AppSense solution is completely up to date and delivering you the benefits you expect from a best-in-class software solution.

Membership to the program guarantees you remain up to date with the latest product functionality, whilst allowing you to log issues directly and be provided with quality technical expertise in order to resolve technical queries promptly and effectively. Regardless of whether you are a small, medium or large enterprise the AppSense Subscription and Support program delivers a professional level of support and service to keep your AppSense investment operating at maximum efficiency. The following pages outline your level of support, the processes involved in logging support requests, response times and further information on additional services available from AppSense.

AppSense's Silver support offering is AppSense's entry level customer support contract, providing cost effective day time business hours support for customers who use AppSense products. It includes software subscription, technical hotline support and access to the myAppSense portal.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: AppSense
Compatibility: PC
Manufacturer: AppSense
Model: Silver
Packaged Quantity: 1
Product Line: AppSense Subscriptions and Support Program

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 4 hours
Service Availability: 8.5 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 6 named contacts
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8.5 hours a day
Service Availability (Time): 9:00 AM - 5:30 PM
Service Type: Phone consulting

Service Type: E-mail consulting

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: AppSense Environment Manager

Product Reviews
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10/21/2016 1:40:40 PM
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