AppSense Software Subscription and Support Silver - technical support - for

Mfg. Part: DSK SSP 60 T | CDW Part: 4106000 | UNSPSC: 81112201
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This item was discontinued on February 17, 2017.

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  • Technical support
  • for AppSense DesktopNow
  • phone consulting
  • 5 years
  • 8.5x5
  • response time: 4 h
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Product Overview
Main Features
  • Technical support
  • for AppSense DesktopNow
  • phone consulting
  • 5 years
  • 8.5x5
  • response time: 4 h
The AppSense Silver Support offering is AppSense's entry level customer support contract, providing cost effective day time business hours support for customers who use AppSense products. It includes software subscription, technical hotline support and access to the myAppSense portal. AppSense Silver Support provides telephone and email support direct from AppSense, alongside access to the extensive online support resources on this Support section of the site.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: AppSense
Compatibility: PC
Manufacturer: AppSense
Model: Silver
Packaged Quantity: 1
Product Line: AppSense Software Subscription and Support

Support Full Contract Period: 5 year(s)
Support Details Full Contract Period: 5 years

Service & Support
Response Time: 4 hours
Service Availability: 8.5 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 6 named contacts
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8.5 hours a day
Service Availability (Time): 9:00 AM - 5:30 PM
Service Type: Phone consulting

Service Type: E-mail consulting

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: AppSense DesktopNow

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5/24/2017 6:59:35 PM
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