Topaz Systems SignatureGem LCD 1x5 USB WOWPad
$455.00
$405.99
Mfg # T-LBK462-BSB-RC
CDW # 3503158
| UNSPSC 43211700
Quick tech specs
- Virtual Serial via USB
- GemGuard antimicrobial grip and pen for reducing the spread of infectious disease
- High-quality biometric and forensic capture
- Rugged signing area for long life
- Replaceable,coiled,rugged cable for durability
- Sensor Type: Tempered glass surface and High-performance E/M digitizer
Know your gear
The Topaz Systems SignatureGem® LCD 1x5 includes all the high-quality features of a Topaz electronic signature pad with the added feature of an LCD interactive display, allowing users to see electronic ink under the pen tip as they sign as well as navigate and display text and graphics. The wide signing area and rugged tempered glass signing surface make this a versatile pad for the most demanding applications.
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Topaz Systems SignatureGem LCD 1x5 USB WOWPad is rated
4.80 out of
5 by
10.
Rated 5 out of
5 by
Ramnivas Verma from
It's easy to use and takes the hassle out of password resets
What is our primary use case?
We use Jamf Connect to provide Azure connectivity with MacOS devices. Azure Active Directory policy changes on Azure are reflected on the MacOS devices and user accounts. About 1,000 users at my organization use Jamf Conect to log in. Around 5 percent cannot use the solution because it's unavailable on their device.
What is most valuable?
The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices.
What needs improvement?
We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA.
For how long have I used the solution?
I have worked with three all three Jamf products for the past year: Jamf Pro, Jamf Connect, and Jam Protect.
What do I think about the stability of the solution?
I rate Jamf Connect eight out of 10 for stability.
What do I think about the scalability of the solution?
I rate Jamf Connect eight out of 10 for scalability.
How are customer service and support?
I rate Jamf support nine out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
Deploying Jamf Connect isn't complex.
What other advice do I have?
I rate Jamf Connect eight out of 10. I like it better than any other MDM I've used for Apple devices.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-06T00:00:00-04:00
Rated 5 out of
5 by
Amit-Sarkar from
A highly stable and scalable identity provider solution
What is our primary use case?
Jamf Connect can replace the existing IdP and gives better hand holding capability for your devices.
What is most valuable?
Jamf Connect is an identity provider, and once you log in, you will have all the device's access.
What needs improvement?
The solution’s technical support is bad and should be improved.
For how long have I used the solution?
I have been using Jamf Connect for two years.
What do I think about the stability of the solution?
I rate Jamf Connect ten out of ten for stability.
What do I think about the scalability of the solution?
Approximately 1,500 people use the solution on my premises, and we have sold it to 10 to 12 customers in the past two years.
I rate Jamf Connect ten out of ten for scalability.
How are customer service and support?
Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the solution accordingly.
How was the initial setup?
The solution’s initial setup is straightforward.
What about the implementation team?
We implemented the solution through an in-house team. The solution’s deployment did not take more than 15 minutes.
To deploy Jamf Connect, you should have a device, a tool that should have a connection with the Apple Business Manager. You should also have your identity provider, and you can deploy the devices within 30 minutes.
What's my experience with pricing, setup cost, and licensing?
Jamf Connect has a yearly licensing cost, which is expensive. You have to pay the deployment charges separately, and you have to pay premium support costs if you take it.
Which other solutions did I evaluate?
Before choosing Jamf Connect, we evaluated Kandji. We chose Jamf Connect because Kandji has this passport, which comes as a bundle with the product itself, whereas Jamf Connect comes as a separate license.
What other advice do I have?
A Jamf-certified technical guy with experience is needed to manage this tool. Customers who are completely based on the Apple ecosystem should use Jamf Connect. Someone who understands the tool and has had some hands-on experience will be able to manage it.
Overall, I rate Jamf Connect ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-12-22T00:00:00-05:00
Rated 5 out of
5 by
Marc Jammet from
Allows for simple provisioning of users from one set of cloud identity credentials and ensures only managed, safe devices can access resources
What is most valuable?
It's connection with Azure is the most valuable. It is easy to deploy and connect.
What needs improvement?
The configuration could be faster.
For how long have I used the solution?
I have been using Jamf Connect for two years.
What do I think about the scalability of the solution?
It is stable solution.
Which solution did I use previously and why did I switch?
We shifted because of the availability of the solution. Also for its easy deployment.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is good.
What other advice do I have?
It is a scalable solution. Not many users are using the solution.
Disclaimer: My company has a business relationship with this vendor other than being a customer:partner
Date published: 2023-12-27T00:00:00-05:00
Rated 5 out of
5 by
Quinton Colyn from
Great for synchronization of passwords, best in the market for Apple products, and easy to deploy
What is our primary use case?
Jamf Connect is utilized to connect devices to our corporate applications from a single device through the cloud. We have migrated approximately 400 users already, but we still have a few more to go.
What is most valuable?
The most valuable feature is the synchronization of passwords with a local password, which works well. This means that if people forget their passwords, it becomes easier to recover them as they are stored in the cloud, specifically Azure AD, and automatically synchronized.
What needs improvement?
Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient. I would appreciate having more videos demonstrating how the offline MFA functions.
For how long have I used the solution?
I have been using Jamf Connect for two years.
What do I think about the stability of the solution?
I rate Jamf Connect ten out of ten for stability. We have not had any issues.
What do I think about the scalability of the solution?
I rate Jamf Connect ten out of ten for scalability.
How are customer service and support?
The technical support is consistently reliable.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
The implementation was done through a local South African vendor that we always engage with for any major changes.
What's my experience with pricing, setup cost, and licensing?
When compared to other solutions, the cost of Jamf Connect is low. I rate the cost as three out of ten, with ten being the highest.
Which other solutions did I evaluate?
What other advice do I have?
I rate Jamf Connect ten out of ten.
We have 500 users and require two people for the maintenance of the solution.
There is nothing on the market as good as Jamf Connect for Apple devices, including Microsoft Intune.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-08-01T00:00:00-04:00
Rated 5 out of
5 by
Gabe Sterritt from
Enhances user convenience by streamlining login processes
What is our primary use case?
Primarily, we wanted to use it as a tool to enable multifactor authentication for our Mac users in both business entities. The goal was to integrate with identity providers such as Microsoft Azure, Okta, and another one that I'm currently blanking on.
In addition to multifactor authentication, it also helps retain the credential set in the Jamf Connect tool once you're logged in. This eliminates the need to log in repeatedly across various web applications, as it integrates and sends the necessary messages to the identity provider (IDP). So it's both a user convenience and an enhanced security feature.
What is most valuable?
Jamf Connect is a pretty simple and straightforward tool overall. It has basically two components. First, there's the component that manages the login window experience on macOS, and then there's the component that manages the experience after you log in, integrating with the sites and everything else.
What needs improvement?
The only real thing that I could say could use improvement is that sometimes there are minor bug issues here and there, which seems to be the case with many Jamf products. They constantly bring out new features and implement many things to support the community.
However, sometimes they have regressions or bugs that resurface in later versions, which can be frustrating considering the professional-level software you are paying for. It seems like they should be more thorough in their code development and testing. So, overall, it's just a lack of consistent experience sometimes with some of their features. On the flip side, they do provide great support overall.
For how long have I used the solution?
I have implemented Jamf Connect at two different business entities over three years. So I've been looking into it for about four years in total. I've been familiar with it over the last three years.
What do I think about the stability of the solution?
It is very stable. The only minor issue I have encountered is that sometimes when new users receive their machines, there is a slight timing issue where our custom wallpaper background image doesn't appear before the Jamf Connect login window. Instead, they briefly see the default macOS login screen. It's a small compliance concern since they didn't see the special image the very first time, but overall, it's not a significant problem.
I would rate the stability a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, on a scale from one to ten, I would rate it very high. It's a relatively small client running on your local computer that communicates with your IDP. If you're using an Active Directory solution in-house, it can sync up with that as well. So it's quite flexible in terms of compatibility.
In our organization, around 500 users use Jamf Connect.
How are customer service and support?
The customer service and support are great. If we go back five or more years before they became a publicly traded company, Jamf had excellent support. However, since their big public offering two, three, or maybe four years ago, it feels like they have declined a bit. This is often the case with publicly traded companies, as their objective shifts from providing great products to maximizing shareholder value. So instead of a ten, I would give them an eight. They are still pretty good.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate my experience with the initial setup a ten out of ten.
We were also implementing Jamf Pro and Jamf Connect for device deployment, specifically for zero-touch device deployment. This way, we can easily send the devices to new users and have them log in with their IDP credentials the first time. However, I encountered one issue, which was more due to my lack of knowledge. When I reached out to support, they couldn't provide a solution for me initially. But once I understood how to do it, the process worked smoothly. I was able to implement it repeatedly while experimenting with different settings to meet my organization's needs and get the job done, especially in the context of zero-touch enrollment, where things can be a bit tricky. It seems like the issue I faced was related to the zero-touch enrollment process and the pre-stage enrollment of pro users. It wasn't a problem with Jamf Connect itself.
In my mind, I was operating under the assumption of running Jamf Connect. I was authenticating to the same Identity Provider (IDP) but through the web view that's built into MacOS's setup process. So, I was wondering why it worked in that setup process but didn't work when I tried to authenticate directly through Jamf Connect. Instead, it redirected to the web view.
I have worked in on-prem organizations, including my current one. The previous organization I worked for used the public cloud. Basically, if you had a Pro DataPoint, you could walk around with a drive and plug it into multiple computers. However, that method is not very efficient in the modern era. It's more convenient to use other mobile device management solutions that work with macOS to deploy it. So it's not dependent on using Jamf's infrastructure, but it works better with their built-in app solution, making it more of a one-click job rather than having to perform multiple tasks yourself to set it up.
What's my experience with pricing, setup cost, and licensing?
It's relatively inexpensive. However, there aren't many other players in this specific space offering what Jamf Connect does. There's an open-source product called NoMAD that was acquired by Jamf, which they rebranded and repackaged as Jamf Connect. Of course, free is great, but NoMAD only provided active directory integration and IDP integration. There are a few plugins available, like Microsoft's login plugin and Apple's deprecated login plugin from a few years ago, which essentially have similar functionality as the modern macOS.
All of those other options were free, but they didn't offer the same breadth of capabilities as Jamf Connect. Additionally, you would still need to pay for the other aspects of those provider services. For example, Microsoft bundled it with other services for users of Azure Office 365. So, up until a few months ago, the Microsoft product was technically in beta and not fully supported for production environments due to potential support limitations. However, it has now been released as a non-beta product, providing full support.
What other advice do I have?
I'll give it a ten. It's a great product. I can't imagine how we could go back to life before we had it in our environment. It simplifies managing our devices, simplifies the user login experience, and improves the quality of service. Users don't have to log in to each and every website individually with their credentials.
Which deployment model are you using for this solution?
On-premises
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-09T00:00:00-04:00
Rated 5 out of
5 by
HarinathReddy from
Supports different authentication and seamlessly integrates with other Jamf products
What is our primary use case?
We use the solution for Azure authentication.
What is most valuable?
The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products.
What needs improvement?
We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I would rate the product's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability a nine out of ten.
How are customer service and support?
We contacted the tool's support regarding an issue with configuration and they were not able to trace the exact problem.
How was the initial setup?
The product's setup requires a lot of team coordination if your organization is big. We need to create applications in Azure AD and grant permissions so that the authentication process works seamlessly. The product's setup is straightforward and fast and depends on the documentation. The solution's deployment took around 10-15 days to complete.
What's my experience with pricing, setup cost, and licensing?
We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices.
What other advice do I have?
I would rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-16T00:00:00-04:00
Rated 5 out of
5 by
Pradeep Swain from
Seamless connection to Azure AD and mature product with extensive documentation
What is our primary use case?
In the coming future, Mac will no longer support AD joining. So, what Jamf Connect does is seamlessly connect your Mac to your Azure AD, which is a cloud-based active directory. We use Jamf Connect to encrypt our hard drive, create user accounts, and for zero-touch deployment. Zero-touch means that we can simply hand over the Mac laptop to the user. They can open it, connect to the internet, and log in with their email address and password. At the same time, it will create an account on the Mac and join it to Azure AD. These are the benefits we are getting, and we can do all of this in just a minute.
It used to take around ten to fifteen minutes to join the Mac to the domain, then can restart, then log in with the username, and password. It's a very hefty process, and it's a pretty manual job.
Now it's much quicker and not a manual job. Within a minute, your hardware will encrypt, your Mac will connect to the domain, and your account will be created with the domain account.
How has it helped my organization?
What is most valuable?
The most valuable feature of Jamf Connect is the Azure AD joining feature. You can seamlessly join your Mac to Azure AD without third-party involvement or support engineer assistance. Normally, an engineer would create an account, generate a password, and give it to the user. But with Jamf Connect, we can simply use the user's email address and password since we create an account on the Mac. That's the benefit.
Moreover, Jamf Connect is a very mature product with lots of documentation. It takes more than a year to study everything about Jamf Connect. It has many configuration options. Jamf Connect also supports other IDP providers like Okta and OneLogin.
Jamf Connect supports not only Azure but also Okta and other IDP providers. It's a very good feature.
What needs improvement?
In Jamf Connect, during the account creation process, I would like to have a more seamless experience. Currently, after my MFA approval from Azure, it asks me to create a password, which I find unnecessary. I'm not sure if this feature exists or not, but I couldn't find it. This is one thing I need. Additionally, in Jamf Connect, it can be configured with multiple MDMs. In the MDM, if a Mac is joined to Azure, I want the generic Pro console to show that the Mac is joined to Azure in the inventory section. Currently, it shows "no domain account found" in the inventory section even though the Mac is joined to a domain. If Jamf Pro and Jamf Connect can implement this feature, it would be beneficial for inventory purposes.
Another feature I would like to see is the ability for Jamf Connect to continuously remind users to change their password when it expires. Because every company has a policy that every 90 days, the password will be expired, so let's say today my password is expired. Jamf Connect should pop up continuously pop up to enter my password.
Jamf Connect should continuously pop up to me to enter my password. But that's not happening. When I click on Jami Connect, it shows that my password has expired, but it doesn't prompt me to update it. So normally, users would connect to IT support to reset their password.
The new password is generated, but the issue is that Jamf Connect syncs the password with the machine and Azure AD. So let's say you have your new password. It's updated in Azure AD, but if it's not synced with your Mac, you have two passwords to log in. You have one password for accessing the email and a separate password for the machine. Of course, users can sync it, and it's just a five-second job. But the problem is that users are lazy, so they don't sync it immediately. They say they'll do it tomorrow. If Jamf Connect immediately changes the password, it should give a notification, but notifications can be ignored. But if a pop-up message appeared every thirty minutes or one hour, it would be very annoying for the user. Notifications can be ignored, but pop-ups are very annoying. So they would be forced to enter the new password and sync the old password. Having a persistent pop-up message would ensure users update their passwords promptly.
For how long have I used the solution?
We are using Jamf Connect and Jamf Pro, both. We have been using it for almost three years. We are currently using version 2.24.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten. It is very stable.
What do I think about the scalability of the solution?
I would rate the scalability a ten out of ten. Jamf Connect has changed the way Mac is used. After Jamf Connect, Jamf Pro was released long back, maybe 10 to 15 years ago. But Jamf Connect was previously called Nomad. Nomad was a company created by three friends who developed a small application to sync any password with your Mac and active directory password.
But then, Jamf acquired that company, and within two to three years, they did a wonderful job. Now many organizations are happy to use Mac because of Jamf Connect and the enhancements it brings, such as Azure AD integration and more. In my organization, there are 580 users using Jamf Connect.
How was the initial setup?
I have been working with this solution since it was launched. It is my bread and butter. So, in the environment where I work, I set up both Jamf Pro and Jamf Connect from scratch.
So the setup is not complicated for me. But sometimes, yes, sometimes I face issues or need some enhancements. Because Jamf and Apple, App Store, and Jamf bring new features with every update. So, sometimes we are not aware of these new features coming in all these files. We need to spend some time studying it. That is the only hurdle for me. Otherwise, I have no issues.
What about the implementation team?
Jamf Connect is not a server, basically. Jamf Connect is simply an application, a tool, like how you use Chrome, Word, Excel, and PowerPoint. It's a tool that is integrated with your Azure cloud. So, one thing to remember is that Jamf Connect will only work on the cloud. Cloud means the IDP provider you are using, like Office 365 for email. So, Office 365, Okta, those should be allowed. But whether it's on-premises or not, it doesn't matter.
So, basically, we deploy Jamf Connect using any MDM tool. You can use any MDM tool to deploy Jamf Connect. In our case, we use Jamf Pro. And once you deploy it, Jamf Pro pushes the application to all users. Then, on the next page, there is a configuration file installed on the machine. The configuration file includes details about your Azure Ready and policies in Azure, such as password expiration every 90 days or getting a notification 15 days before password expiry.
These configurations are pushed to the machine, and Jamf Connect captures them. So, Jamf Connect is not a cloud or something like that. It's simply an application that captures configurations.
What's my experience with pricing, setup cost, and licensing?
Jamf Connect is not cheap. It's not expensive either, but I think they should reduce the price. The reason is there is one more MDM called Kandji, which is still new. They have the same features as Jamf Connect, but it's not as advanced. It's like a passport. They have an application called Passport.
It provides around 15% to 20% of the features of Jamf Connect, and they provide it for free. Like, if you buy both Kandji and Passport, it will be free of cost. If you only buy Passport, it will be a very small amount. But Jamf Connect should reduce the price a little bit, not much.
There is room for improvement in the pricing model. I would rate the pricing a seven out of ten.
What other advice do I have?
It is an excellent product. I would rate it a ten out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-12T00:00:00-04:00
Rated 5 out of
5 by
Amin Massad from
Helps to sync user passwords for the admin portal
What is our primary use case?
We required a solution during the pandemic to sync user local passwords with IDP passwords.
What needs improvement?
The solution needs to improve its licensing. Instead of having separate licensing files for Jamf Pro and Jamf Connect compared to other MDMs.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I would rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
I would rate the product's scalability an eight out of ten. My company has around 2000 users for the product.
How was the initial setup?
You can accomplish setup if you follow the tool's documentation. However, you will need to have three to four configuration profiles.
What other advice do I have?
I would rate the product a seven out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-12T00:00:00-04:00
Rated 5 out of
5 by
Jeremy Alcorn from
An easy-to-setup solution with good stability
What is our primary use case?
We use the solution for user account authentication and deployment purposes.
How has it helped my organization?
The solution provides our customers with a seamless experience logging in with their existing credentials.
What is most valuable?
The solution's most valuable features are integration with an active directory and ease of deployment.
What needs improvement?
The solution's UI could be more user-friendly for the setup process.
For how long have I used the solution?
We have been using the solution for a year.
What do I think about the stability of the solution?
I rate the solution's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a ten out of ten.
How was the initial setup?
The solution's initial setup process is straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable.
What other advice do I have?
I advise others to use the solution for its support features. I rate it a ten out of ten.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-19T00:00:00-04:00
Rated 5 out of
5 by
Ritvars D. from
A stable solution for authentication that is simple to use
What is our primary use case?
Jamf Connect is a tool for authentication. Essentially, macOS devices use it to authenticate with your identity provider for accessing different services. You can use it to connect to your identity provider, such as Azure, and authenticate with your macOS devices using Azure Authenticator. The same applies to other authentication methods, like the one in Google. They enable authentication of macOS devices using the store.
What is most valuable?
It has a lot of features, but it's still simple to use.
What needs improvement?
The logs are an area with a shortcoming. The area that needs to be made simpler is while we are checking the logs to see what happened. Overall, it is performing very well for us.
There is one feature called FileVault login, but I'm not sure if it's a macOS limitation or if it is impacting Jamf Connect. I'm not certain about one thing, which is figuring out the behavior of the FileVault restart, like an authenticated restart.
For how long have I used the solution?
I have been a customer of Jamf Connect for close to three years now. We are using the latest version.
What do I think about the stability of the solution?
It used to have bugs, but they were quickly resolved. I don't recall it ever breaking down significantly. There might have been a few individual cases, but those were quite rare. I rarely receive requests to fix any broken Jamf Connect because it is quite stable.
What do I think about the scalability of the solution?
There are 2500 users using this solution.
How are customer service and support?
I contacted customer service a time ago about some bug-related issues.
How was the initial setup?
For the setup phase, you have a guide in the middle to guide you through. You can perform a super basic configuration for it, and it will still work. If you want to go super advanced, it can become a bit tricky, but it's not mandatory to do so. The initial setup is not super simple, but it's in the middle.
It does take some time to understand how it functions and to link it with your identity provider because you need to learn about the tool. It's not like you install it and go. You still need to configure it, but afterward, it requires zero maintenance.
What other advice do I have?
It's a good and stable tool, so you should use it if you have a need. It's not complicated. It simply needs to authenticate the user, and it does its job.
Overall, I rate the solution a nine out of ten because it functions as it should. There are practically no issues with it.
Disclaimer: My company has a business relationship with this vendor other than being a customer:
Date published: 2023-06-29T00:00:00-04:00