Ivanti Service Manager Help Desk On Premise - maintenance - 1 concurrent an

Mfg.Part: SM-HD-CONC-M-01 | CDW Part: 4748178 | UNSPSC: 43231501
  • Maintenance
  • 1 concurrent analyst
  • volume
  • 1-29 licenses
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This item was discontinued on January 17, 2020

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Ivanti Service Manager Help Desk On Premise - maintenance - 1 concurrent an
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Product Details

Main Features
  • Maintenance
  • 1 concurrent analyst
  • volume
  • 1-29 licenses
Ivanti Help Desk, Ivanti Service Manager's foundation package, provides an easy to use customer service help desk for dealing with inbound ticket requests from any channel - email, web, social, phone, or chat. It also offers case management, self-service options, and knowledge management combined with workflow and automation capabilities. So IT is more efficient, and users are happier and more productive.