HPE Aruba Instant ON AP11 (US) - wireless access point - Bluetooth, Wi-Fi 5
$134.00
$84.98
Mfg # R2W95A
CDW # 5638020
| UNSPSC 43222640
Quick tech specs
- Wireless access point
- Bluetooth
- 5 GHz
- Wi-Fi 5
- 2.4 GHz
- wall / ceiling mountable
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The Aruba Instant ON delivers high-performance, secure Wi-Fi for small businesses.
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HPE Aruba Instant ON AP11 (US) - wireless access point - Bluetooth, Wi-Fi 5 is rated
4.50 out of
5 by
13.
Rated 5 out of
5 by
WaelKamal from
Easy to set up and quick to deploy but could be less expensive
What is our primary use case?
We primarily use the solution for low or indoor coverage. We use it in our factory.
How has it helped my organization?
It has made maintenance very easy, and we don't have to do too much maintenance on it. We don't have large maintenance windows.
What is most valuable?
It's very easy to maintain. Maintenance tasks go very smoothly. The monitoring if very good.
The configuration is very simple.
Overall, it works very well.
It is easy to set it up initially.
What needs improvement?
There is nothing on my mind that stands out as something that needs improvement.
It can be a little bit expensive.
While it is mostly scalable, there are some limitations.
For how long have I used the solution?
I've used the solution for about two years.
What do I think about the stability of the solution?
It is stable. There are no bugs or glitches and it doesn;t crash or freeze.
What do I think about the scalability of the solution?
The solution is scalable. It has some limitations, however, for the most part, you can expand it well.
I'd rate the scalability seven out of ten.
We have about 200 people using the solution at one location and another 15 at another.
How are customer service and support?
I've never escalated questions to technical support. I cannot speak to how helpful or responsive they would be.
How was the initial setup?
The initial setup is very easy and straightforward.
It took me two hours to handle the entire setup.
The maintenance is minimal and very easy.
What about the implementation team?
I was able to set up the solution myself. I did not need outside assistance.
What's my experience with pricing, setup cost, and licensing?
The pricing can be a bit high and we'd like it to be lower.
What other advice do I have?
I work with the latest version of the solution.
I'd rate the solution seven out of ten. It's a good device. However, we'd like more scalability.
I'd recommend the solution to others.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-02-16T00:00:00-05:00
Rated 5 out of
5 by
Izzy Berger from
Is easy to manage, has a very nice interface, and looks nicer on the ceiling
What is our primary use case?
Our primary use case is to give users access to WiFi in the office.
What is most valuable?
Aruba Instant on Access Points is easy to manage, has a very nice interface, and looks nicer on the ceiling.
The coverage Aruba provides across the physical area is much better. Most probably because of the new technology, the 4x4 antenna, and everything around it. It's just a much better, easier to use, and easier to manage product.
The cloud-based solution is very easy to set up and easy to manage. You get reporting on it, alerts, and everything.
There is no need to have any physical buttons on the devices, when it's done through the cloud interface, everything is perfect. The full functionality of doing changes on it automatically gets applied to the access points.
It's just a perfectly working product.
What needs improvement?
If there's a way to get a floor map of our office space so we can place the access points on a map to be able to see what's what, where everything is going, where the most traffic is being connected, that would be a nice feature. We had it on Ruckus Access Points. But it's not a must, based on the trade-off of price versus functionality, there's nothing that I would expect to be better than what it is.
For how long have I used the solution?
We have been using Aruba for a month or so.
What do I think about the stability of the solution?
I didn't run a stress test because we don't have that many users, but it definitely works perfectly for the amount of users we have. We have up to 20 to 25 users at a time, we never had more than 25 users. Everything looks very good.
Everything works perfectly as expected, with no drop in usage or connectivity. By 20 users you don't see a difference.
We're going to have a big conference. We're going to have probably 100 users using it. This will be the first time we're going to have that many users. And I will have more input on the reliability when it comes to a lot of users.
It's always on. Everything is perfect.
What do I think about the scalability of the solution?
We only have four access points. I don't see a reason why doing more should make a difference.
Which solution did I use previously and why did I switch?
We went away from the FortiAP to Aruba Instant On and it's much smoother in transitioning, going from one access point to another and the speed on it is much better.
We moved to a new location, so instead of taking Fortinet along, we decided to buy new access points, to try out the new equipment and the new technology. It has better beamforming for the WiFi signal. And it's just a better product.
How was the initial setup?
The initial setup was pretty straightforward for these devices. You just put in the serial number online and power on the device. It finds it and everything is instantly on.
It's very easy to manage. There's almost no manageability to it.
You need much less IT experience or knowledge to set up and manage this solution than I have. I have a lot of experience and a lot of knowledge. You could give it to a new graduate IT person or even no IT knowledge, once it's set up, everything is extremely easy to manage. Maybe to set it up you need a little bit of knowledge, but that's it.
The deployment took ten minutes.
What's my experience with pricing, setup cost, and licensing?
It's not expensive and it comes with everything included. There's no need to buy extra stuff on both, like hardware and software support.
It's very well priced. I can't see that anyone could be cheaper or better.
It is important to us that there are no extra costs for the solution's security features.
You buy the product with all the features. Security-wise and manageability, you don't have any extra costs out of pocket. You pay below $200 for an access point. It's a very good price and everything's included, there's nothing extra.
Which other solutions did I evaluate?
I reached out to our vendor to ask about the cheapest and best solution. If I would need to go with a new WiFi solution, something that wouldn't require us to have an extended payment plan in order to use it. Meraki and other places use cloud management where you need to pay an annual fee in order to use it. They recommended Aruba and I decided to go ahead.
What other advice do I have?
It seems like Aruba is the best product out there at this point for a small business.
Based on my experience, this should be the easiest to use with the least overhead in order to run it because you don't need to have the Cloud Management included. There is no extra equipment onsite or services to run onsite in order to manage it. There are no extra costs to continue using the cloud for how long you want, based on what Aruba is claiming.
At this point in time, I see this for small to medium businesses that don't have in-house IT or a lot of extensive knowledge IT people on-premise. This should be the easiest and most cost-effective WiFi solution to deploy.
I would rate it a ten out of ten. The only reason I would have gone down to nine is because of the phone support. I didn't have a chance to check that the phone support is only for the first 90 days. And the hardware warranty is only for a year. I didn't know that they only have 90 days.
It seems like a solid product. I don't see a real reason why I will need even support but if I could extend the hardware warranty on it for a longer period of time because I didn't use it that long, I don't know maybe in three years from now it will fail, I want to be able to get that replacement if needed.
Disclaimer: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Date published: 2021-09-13T00:00:00-04:00
Rated 5 out of
5 by
Marc Gaethofs from
An expensive solution that can be recommended for SMB market
What needs improvement?
The tool's pricing is not good.
What do I think about the stability of the solution?
Aruba Instant On Access Points are stable.
What do I think about the scalability of the solution?
The product is scalable. It has 20 users.
How was the initial setup?
The tool's deployment is easy. You need to log in to the portal and scan the QR code to add the device. You can complete the deployment in four hours. You need one person to handle it.
What other advice do I have?
I rate Aruba Instant On Access Points a seven out of ten. I recommend it for the SMB market.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-11-08T00:00:00-05:00
Rated 5 out of
5 by
Subagio Istiadi from
A scalable and stable solution with simple deployment
What needs improvement?
The tool is priced high.
For how long have I used the solution?
I have been working with the solution for one to two years.
What do I think about the stability of the solution?
I would rate the tool's stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is scalable. I would rate the tool's scalability an eight out of ten.
How was the initial setup?
The product's deployment is simple and took around two weeks to complete.
What's my experience with pricing, setup cost, and licensing?
I would rate the solution's pricing an eight out of ten.
What other advice do I have?
I would rate the product an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-06-08T00:00:00-04:00
Rated 5 out of
5 by
reviewer1734498 from
Has good performance, comes with many features, and is perfect for small and medium sites
What is our primary use case?
We mostly use it for offices.
What is most valuable?
Its price is fair, and you get many features with it.
Its performance is very good. It suits small and medium sites very well.
What needs improvement?
If anything, its reporting could be improved.
At the moment, I don't see any new features that we really need.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
Their support is fine.
How was the initial setup?
Its setup is very easy.
What's my experience with pricing, setup cost, and licensing?
Its price is fair. It is not really cheap, and it is also not expensive. It is in the middle.
What other advice do I have?
It is a very good solution. I would recommend it to others, but it has its own use case. I can't use it everywhere. It is not suitable for a big site.
I would rate it a nine out of 10.
Disclaimer: My company has a business relationship with this vendor other than being a customer:partner
Date published: 2022-02-25T00:00:00-05:00
Rated 5 out of
5 by
Khaled Shaker from
Provides seamless connectivity for large public venues, as well as pop-up sites and loading docks
What is our primary use case?
I've provided support for around five or six customers. One notable use case involves a customer with a small branch looking to cover their building. Due to budget constraints, we recommended Ruckus Unleashed for its cost-effectiveness, and it proved suitable for small offices. Another customer engaged in a proof of concept for access points to cover a specific site. I've offered support for approximately five or six customers. This year, I collaborated with around five customers, and I'm uncertain about the number from last year. In one instance, a customer with a limited budget opted for Ruckus Unleashed, especially suitable for small offices due to its cost-effectiveness. Another customer engaged in a proof of concept for access points to cover a specific site.
What is most valuable?
Regarding access points, the customer typically considers low-cost plans, and Ruckus Unleashed Access Points are commonly used. These access points are managed through the Microsoft console and can be accessed either with or without ports. The management is done through a controller.
The main benefits customers see include cost-effectiveness, especially for those with budget constraints. Aruba, in particular, provides a good user experience. Some customers might choose Huawei, but enterprise access points are also considered. Additionally, the unified access point capabilities are valuable, allowing management from the same account. However, there is a limitation of twenty-five access points, and if a customer requires more, they need to create another site or account.
If the customer exceeds twenty-five access points, they need to generate another site or virtual business to manage additional access points, as the external number is limited to twenty-five.
What needs improvement?
I believe there's room for improvement in the validation process, especially for customers facing compliance issues when managing access points from the cloud. It would be beneficial if the access points could also be managed from an on-premises controller.
Regarding additional features, customers express interest in enhancing the controller, specifically improving the capability to manage a higher number of access points from the same controller. This feature is crucial for better scalability. Another feature that customers would appreciate is the ability to increase the number of access points. However, the current process for obtaining this permission can be time-consuming, and customers would like to see improvements in this regard.
For how long have I used the solution?
I have been using Aruba Instant On Access Points for past two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
The scalability is restricted to twenty-five access points. To manage additional access points, a new site ID needs to be created, and each site ID accommodates up to twenty-five access points. This approach is followed to onboard and manage access points within the specified limitations.
How are customer service and support?
I've got a technical support case.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm familiar with the solution, and I believe it's widely used in the business sector. However, I think the organization is involved in much more. But I don't recall having the analytical details on that solution.
How was the initial setup?
It is necessary to connect the instant access points with NGINX. The serial number is a standard identifier, and it's considered more standard than an enterprise access point. Regarding the deployment, the controller is in the cloud, and the appliances are on-premises.For the deployment of instant access points, as a partner, our engineers handle the implementation. Customers typically provide information about the environment, such as the location of access points. Documentation is not frequently requested, and the deployment time varies based on factors like the number of access points. The initial configuration of the controller takes about 30 minutes, and adding access points afterward typically takes 2 to 5 minutes each.
What about the implementation team?
There is a challenge related to resetting access points, especially when dealing with repeated access points. The process involves obtaining the access point from PeerSpot or another source and performing a hard reset. This issue is a common aspect in various solutions.
What was our ROI?
Prior to the inquiry, we had a substantial customer who exclusively preferred Aruba's solution for their extensive file-sharing needs. The customer insisted on sticking to Aruba and didn't consider alternative solutions from other vendors. Consequently, we recommended the Enterprise Access Point. However, upon realizing the high cost associated with this option, we engaged in discussions with the IT manager to explore ways to reduce costs.
What other advice do I have?
Prior to recommending Aruba as our distribution partner, I engaged in discussions with various teams, including the business team, to understand the diverse needs of our customers. Our customers span across different industries, including HVAC, performance, and enterprise security. Each customer segment has its unique set of requirements and questions. Some are focused on home security, while others are concerned with enterprise-level solutions.
In particular, Aruba's cloud offerings have features and technologies that set them apart. The vendor landscape is competitive, and Aruba stands out in terms of the unique features it offers. One notable feature is the integration of sensors in access points, which enhances the solution's capabilities. However, I also inquired about Aruba's compatibility with external devices and sensors, such as those used for Central Scale Effect. This information is crucial for understanding the overall performance and integration capabilities of Aruba's solutions.
For medium and small businesses, the rating would be eight out of ten for Ruben Incident Intelligence. The consideration is based on the fact that each customer, particularly those with small branches, may require approximately eight or nine devices from Verizon. It's important to note that this evaluation pertains to the pricing solution, not Ruben software specifically.
Disclaimer: My company has a business relationship with this vendor other than being a customer:Integrator
Date published: 2024-01-03T00:00:00-05:00
Rated 5 out of
5 by
SandeepGautam from
An affordable stable solution for WiFi with easy management
What is our primary use case?
We use the solution for Wi-Fi solutions.
What is most valuable?
The solution is stable and easy to manage.
What needs improvement?
The solution’s scalability and autonomous part could be improved.
For how long have I used the solution?
I have been using Aruba Instant On Access Points for two years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable but up to a limit. It is not for enterprise. Aruba has made the Instant On for a separate range.
10-15 people are using this solution.
We cater the solution to smaller customers, like small hotels, clinics, or hospitals. It is deployed where the customer is budget-constrained.
How was the initial setup?
The initial setup is easy and takes one to two days to complete.
One or two technically qualified would be sufficient for managing Instant On.
What was our ROI?
We’ve achieved ROI.
What's my experience with pricing, setup cost, and licensing?
One doesn’t need a license to use Instant On. You can install and plug and play. It is an affordable solution.
What other advice do I have?
I recommend the solution because it is stable and easy to manage.
Overall, I rate the solution an eight to nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-11-07T00:00:00-05:00
Rated 5 out of
5 by
Dani Fochesato from
A stable and scalable solution with an easy setup
What is our primary use case?
We use the solution in a little medicine department with about 15 to 20 people. They arrive on their computer and work very well. We have never had a problem with the solution. It is deployed on the private cloud.
What needs improvement?
The solution can be more integrated with other brands.
For how long have I used the solution?
We have been using the solution for approximately five years and are currently using Access Point 200-Series and 300-Series Instant A.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable, and approximately 15 to 20 people use it.
How are customer service and support?
We have had a good experience with customer service and support. I rate them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used Cisco and D-link, but we switched because this solution was a good alternative.
How was the initial setup?
The initial setup is easy. However, it may be because the people who sold it to us made the initial configuration. Deployment took two days.
What about the implementation team?
We implemented it through a vendor team.
What's my experience with pricing, setup cost, and licensing?
I rate licensing costs an eight out of ten.
What other advice do I have?
I rate the solution nine out of ten. The solution is good but can be improved by allowing integration with other brands.
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-12-11T00:00:00-05:00
Rated 5 out of
5 by
Guillermo Zambrano from
Works perfectly, good technical support, one of the best
What is our primary use case?
I have installed Aruba Instant On Access Points in a place where the WiFi works better on my site.
What is most valuable?
When an error or alert happens, I receive it in the application. I do not have to be there to know if something is wrong.
What needs improvement?
I would like to see a feature that blocks, increases, or decreases bandwidth capacity for devices.
For how long have I used the solution?
I have been working with Aruba Instant On Access Points for over a year now.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
We have between thirty and forty people currently using it.
How are customer service and support?
Technical support is good and I have not had any issues at all.
What other advice do I have?
I would rate Aruba Instant On Access Points a ten out of ten. It works perfectly and I think it is the best solution.
Which deployment model are you using for this solution?
Public Cloud
Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-10-29T00:00:00-04:00
Rated 5 out of
5 by
777246 from
Flexible, reliable, and has failover capabilities
What is our primary use case?
It's a wireless WAN solution.
What is most valuable?
The Virtual Controller feature is great.
It is a flexible solution. You do not have to purchase a separate wireless controller. You can use, for example, only the access point.
The initial setup is very simple.
It's stable and reliable.
We really like that the solution offers the ability to do a cluster. One AP can act as a master controller. If that AP goes down, another in the cluster can take over. It allows for an effective failover scenario.
What needs improvement?
We've had some small issues with stability in terms of replacing the real controller.
It's only suitable for smaller offices. It doesn't scale well.
They could be more flexible with pricing and lower costs.
It would be ideal if they could reduce the time to failover.
For how long have I used the solution?
I've been using the solution for maybe two years.
What do I think about the stability of the solution?
The stability is great. I would rate it eight out of ten in terms of reliability. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
It is not a very scalable product. It's great for small offices, not big organizations.
We have maybe 300 users at this time.
How are customer service and support?
We've never dealt with Aruba technical support yet.
How was the initial setup?
It's easy to set up and implement. It's not overly complex.
We have two or three admins that can assist with any deployment or maintenance tasks. One admin can easily manage 16 APs for 300 users.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution can be a bit high. There are options from China that you can get for a lower cost. I'd rate the affordability a two out of five.
Which other solutions did I evaluate?
We've compared the solution to Cisco Meraki.
What other advice do I have?
We're partners with Aruba and HP.
I'd rate the solution nine out of ten. We've been happy with the overall capabilities.
Which deployment model are you using for this solution?
On-premises
Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2022-12-04T00:00:00-05:00
Rated 5 out of
5 by
Mike Lin from
Reliable and easy-to-implement solution
What is most valuable?
The solution is excellent and reliable.
What needs improvement?
The solution's range could be better. Presently, it reaches up to a 40-50 ft. radius. It would be helpful for enterprise customers if it covers a 70-80 ft. radius.
How are customer service and support?
The solution's technical support is excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is easy with Aruba switches. In comparison, it is time-consuming if you use third-party switches.
What other advice do I have?
If you want a reliable and easy-to-implement solution, go for Aruba. I rate it an eight out of ten.
Disclaimer: My company has a business relationship with this vendor other than being a customer:Implementer
Date published: 2023-06-01T00:00:00-04:00
Rated 5 out of
5 by
Neeraj Rakha from
Though the setup phase is easy, the product needs to have lesser limitations
What is our primary use case?
Regarding the product's use cases, the solution is good, or else people would have reached out to us complaining about its performance or faulty equipment.
What is most valuable?
Aruba Instant On Access Points is one of the better types of equipment in terms of entry-level access points though there are not many advanced features that are being used in it. Aruba Instant On Access Points is used in retail, cafeterias, or campus networks to provide access points to provide Wi-Fi.
What needs improvement?
From an improvement perspective, I hope to see lesser limitations in Aruba Instant On Access Points.
For how long have I used the solution?
I have been using Aruba Instant On Access Points for less than two years. I use Aruba Instant On AP25 Access Points.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a seven out of ten. We haven't had many complaints coming in from the customers regarding the performance or the equipment, so I think they are a little above average.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a four out of ten.
The product's machine or equipment can cater to around 20 connections and cannot go beyond 50 simultaneous connections, because of which I think the tool's scalability is limited.
In my company, around 200 users are there for Aruba Instant On Access Points.
Aruba Instant On Access Points is suitable for small businesses.
How are customer service and support?
I haven't specifically used the solution's technical support and have always opted for general HPE support. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I use Cisco.
How was the initial setup?
I rate the initial setup a three on a scale of one to ten, where one is easy, and ten is difficult.
The solution is deployed on-premises.
The tool can be deployed in a day.
Two people from my company are needed for deployment.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a six on a scale of one to ten, where one is cheap and ten is expensive. Solutions from some brands are cheaper than Aruba Instant On Access Points, while others, like Cisco, are expensive.
What other advice do I have?
The product is easy to set up, providing value for time since it is very quick.
Overall, I rate the solution a seven and a half out of ten.
Which deployment model are you using for this solution?
On-premises
Disclaimer: My company has a business relationship with this vendor other than being a customer:Reseller
Date published: 2023-08-04T00:00:00-04:00
Rated 5 out of
5 by
Sriman L from
Easy to setup and acts as a replica of a controller, providing nearly all the features
What is our primary use case?
We have several good use cases where we don't have the need for a controller in a couple of locations or for small office areas.
In those situations, Aruba Instant is a good solution. It provides similar mobility access advantages as Cisco, so we have a similar experience with the Instant AP. This is particularly useful when we don't require a controller.
In such cases, the APIs are very helpful for small wireless deployments, managing around six to eight access points, and providing all the necessary wireless capabilities. It's a cost-effective solution, similar to Cisco, for supporting small deployments.
How has it helped my organization?
Aruba Instant On Access Points have greatly enhanced our organization's operations. These access points provide most of the setup functionalities that we typically use at the enterprise level.
While a controller offers various integration options and enables features like the guest portal, the Instant AP is designed in a similar way. Although it doesn't offer the full range of controller functionalities, it acts as a replica and provides nearly all the features available on a controller. This is particularly beneficial for customers who have budget constraints and cannot invest in a full-fledged controller.
In terms of cost and deployment, Aruba Instant On Access Points are a suitable and cost-effective solution. They are also easier to manage.
It's a good option to propose to customers who have limited budgets or lack advanced technical skills. Additionally, for users with basic home router settings, they can easily set up the Aruba Instant On Access Points in a similar manner.
What is most valuable?
The most valuable feature is the ease of setup, which includes the full set of features. When you turn on the Access Point (AP), it automatically broadcasts a setup SSID, allowing you to easily connect to it using your mobile device and configure it according to your needs.
You can set up the desired SSID, configure security settings, and even enable an internal guest portal. This guest portal is particularly useful in the Instant AP. Additionally, we can integrate the APs with our existing AAA servers. These are the key features of the Instant APs.
So, the valuable features include setup capabilities, security, and integration.
What needs improvement?
I sincerely think that the focus should be on improving monitoring capabilities. Currently, we have to integrate these APs into the APAP as a management platform for configuration and other tasks. However, Aruba enhances the monitoring aspect by providing more analytical views and troubleshooting capabilities; it would be beneficial if Aruba prioritize these areas.
We faced an issue when trying to integrate this Instant AP with other tools. The functionalities are limited, and I couldn't find proper documentation regarding this matter. If they could provide more integrations, such as APIs to integrate with our existing monitoring platforms or other systems, it would be a valuable addition. That's what I think the next release should focus on, from my point of view in IT.
For how long have I used the solution?
I have been using this solution for more than a year. We currently use version 8.10.
What do I think about the stability of the solution?
I would rate the stability of this solution a ten out of ten.
What do I think about the scalability of the solution?
In terms of scalability, I would rate it as a five out of ten, which means it's medium. It is suitable for smaller organizations, but it may not be the best choice for large enterprises.
If an organization is larger and needs to manage a significant number of APs, a different solution might be more suitable.
Around 50 users are currently using Aruba Instant On Access Points in our company. The users have various job roles. They handle tasks such as programming, software, and networking.
We utilize it to its maximum potential. It is used 24/7, every day.
How are customer service and support?
Customer service and support are not up to mark. The response time depends on the type of support or service contract we have. Currently, we have 5B and 30 support contracts.
When we raise a ticket, it takes about 48 hours to resolve. They connect with us, gather the required information, and start troubleshooting.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very easy. I would rate my experience with it a nine out of ten. The deployment took hardly ten minutes.
However, like any other APs, maintenance is required. We typically perform maintenance at least once a year to check the AP conditions and address any software updates or related tasks.
Usually, one person is sufficient for maintenance. It's usually the same person who handles both the deployment and maintenance.
What about the implementation team?
We handled the deployment ourselves. We didn't involve any third party.
The setup guide and installation documentation are well-prepared and helpful for the deployment process. Along with the APs, we receive a simple documentation link. By following the guidelines provided in that documentation, it becomes very easy to set up the APs.
The steps for turning on the APs and connecting the cables are mentioned in the documentation. If you follow the setup guide, the configuration process becomes very easy.
You can start with just one person for the initial configuration. But for proper deployment, if you have around five to six APs, it would be fine to have two people managing the installation and cable connections. Otherwise, one person can handle the installation process.
If we are in remote size, the person responsible for deployment verifies the AP positions, installs the necessary cables, and ensures the power requirements are met for each specific location where the APs need to be mounted. They also perform the initial configuration.
What's my experience with pricing, setup cost, and licensing?
It's a cost-effective solution, similar to Cisco, for supporting small deployments.
If I compare it to other vendors, I would say the pricing is low. You can rate it as a six out of ten, with one being expensive and ten being cheap.
Moreover, there are no additional costs apart from the standard license fees.
What other advice do I have?
You can consider the Aruba 515 and 5315 series. They are good in terms of the overall installation.
Overall, it's the best solution because I have personally worked with other vendors before, and Aruba Instant provides a good cost-wise and solution-wise experience.
It's also easy to set up and manage, making it suitable for customers looking for small-scale, stable network deployments.
Overall, I would rate the solution a nine out of ten because of its overall performance.
Which deployment model are you using for this solution?
On-premises
Disclaimer: I am a real user, and this review is based on my own experience and opinions.customer
Date published: 2023-06-23T00:00:00-04:00