Extreme Networks PartnerWorks Plus Software and TAC - technical support - 1 year

Extreme Networks will provide 24 x 7 x 365 access to TAC and software support. Extreme's multilingual TAC team provides personalized assistance via phone, web or e-mail to quickly resolve any networking questions or issues. To ensure Extreme's perception of the problem is in-line with yours and to ensure that the problem resolution meets your expectations, the customer determines the priority of a reported problem.