- Extended service agreement
- advance parts replacement
- 1 year
- response time: 1 business day
- Citrix Enterprise License Program (ELA) (Level 2)
Citrix Appliance Maintenance provides unlimited worldwide technical support, software upgrades and replacement of malfunctioning appliances to keep your Citrix hardware running optimally. Citrix Appliance Maintenance helps mitigate risk and protect your Citrix environment. Comprehensive support services are essential to ensure high availability and top performance of all Citrix infrastructure components throughout their lifecycle. Citrix Appliance Maintenance enables you to effectively and efficiently deploy and administer your Citrix networking environment, regardless of your organization's size or complexity. This allows you to achieve great returns from your Citrix investment.