Cisco Unified Contact Center Express Premium High Availability Option (v. 1

Mfg.Part: CCX-90-11-PHA | CDW Part: 4833405 | UNSPSC: 43232805
Availability: In Stock
Warranties
Was $7,498.00
$6,977.99 Advertised Price
Advertised Price
Lease Option ($209.76/month) Lease Price Information
Note: Leasing is available to businesses only. Leasing is not available to individuals.
Product Details
  • (v. 11.0)
  • version upgrade license
  • 1 server
  • upgrade from 9.0
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Cisco Unified Contact Center Express Premium High Availability Option (v. 1
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Product Overview

Main Features
  • (v. 11.0)
  • version upgrade license
  • 1 server
  • upgrade from 9.0
Cisco Unified Contact Center Express meets the needs of midmarket and enterprise branch or departmental companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management. Cisco Unified Contact Center Express support for powerful agent-based assisted service as well as fully integrated self-service applications results in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services in a single-server, contact-center-in-a-box deployment while offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express helps to ensure your business rules for inbound and outbound voice, email, web, and chat, and customer interaction management helps ensure that each contact is delivered to the right agent the first time.