Cisco Unified Attendant Console Premium Edition (v. 9.0) - license - 1 serv

Mfg.Part: L-CUACP9X-ATT-CON | CDW Part: 2811390 | UNSPSC: 43232805
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Product Details
  • (v. 9.0)
  • license
  • 1 server
  • ESD
  • Win
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Cisco Unified Attendant Console Premium Edition (v. 9.0) - license - 1 serv
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Main Features
  • (v. 9.0)
  • license
  • 1 server
  • ESD
  • Win
The Cisco Unified Attendant Console Premium Edition is a highly scalable software-based attendant console designed for large Cisco Unified Communications Manager customers whose operator deployments are mission-critical to their business. A single Premium Edition server can support up to 50 concurrent attendant console client logins and up to 100,000 directory entries.

Building upon the features and capabilities of the Cisco Unified Attendant Console Enterprise Edition, the Premium Edition includes a server redundancy option to maintain business continuity of critical operator services. Associated with a Cisco Unified IP Phone, the Cisco Unified Attendant Console Premium Edition provides the human attendant console operator with the tools to quickly accept and effectively dispatch incoming calls to individuals across the organization.

The Cisco Unified Attendant Console Premium Edition includes a web-based administration utility that guides you through configuring the application server with Cisco Unified Communications Manager. The Cisco Unified Attendant Console Premium Edition client software is loaded on each operator's desktop PC.

The Cisco Unified Attendant Console Premium Edition uses a powerful queuing engine to direct calls to the operator and provides the operator numerous monitoring features to help ensure that incoming calls are handled efficiently. The application provides up to 100 call queues with prioritization and overflow options. In addition, fields for alternative contact numbers and absentee notes are provided.