- Extended service agreement
- advance parts replacement
- response time: next business day ( for requests before 3:00 p.m.)
- for P/N: MS250-48-HW
This is an add-on hardware parts replacement service for existing Software Support Services. The RMA Only service provides parts delivery and optional onsite resources. This service does not entitle customer to receive any additional service delivery elements, which are delivered by the Software Support Service.