Barracuda Premium Support - technical support - for Barracuda CloudGen Web
for Barracuda CloudGen Web Application Firewall Amazon Web Services Level 15
response time: 30 min
Get the highest level of support for your mission critical environments with Barracuda Premium Support. You get rapid priority escalation for fast solutions to critical issues, along with unlimited access to 24x7 technical support by phone and email and a weekly status report of any outstanding issues.