Adobe Platinum Maintenance & Support - technical support (renewal) - for Adobe ColdFusion Enterprise - 1 year

The Adobe® Platinum Maintenance and Support enterprise program offers phone support, remote support access, assistance based on consumer forums and a knowledge base. Mission-critical phone support is available 24/7/365, and the typical response time for Priority 1 issues is 30 minutes. The Adobe Platinum support contract covers an unlimited number of incidents and lasts for a year. This product is a renewal contract. It includes Adobe enterprise tools such as Adobe ColdFusion, Adobe Experience Manager, Adobe Connect™ and Adobe Campaign.

The program offers ten contacts for support and bundled maintenance. You can expand the Adobe Maintenance and Support contract with Technical Account Management services and additional contacts. World-class Adobe engineers are available to answer your questions. For certain Adobe products, you can schedule an appointment for a 30-minute call with an expert. The technical support and maintenance program helps minimize downtime-related costs and allows for faster implementation of Adobe software in your existing infrastructure.