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Know your gear

An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.

It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.

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Software Details
  • Technical support
  • 1 server
  • volume
  • 25-49 licenses
  • emergency phone consulting
  • 24x7
  • English
  • for Acronis Universal Deploy Server
  • academic
  • GOV
  • upgrade from Advantage Standard
  • 1 year
  • response time: 1 h
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Acronis Advantage Premier - technical support - for Acronis Universal Deplo
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