- Technical support (renewal)
- for Veeam Backup Essentials Enterprise Plus for VMware
- 2 sockets
- for existing customers with perpetual licenses where ALL Support/Annual Renewal maintenance contract(s) expired prior to December 31st
- phone consulting
- 1 year
- response time: 2 h
The Veeam Basic Support program provides software support services during business hours, along with upgrades and updates to the products.