Ruckus Essential Direct Support 4-Hour Parts - extended service agreement (

Brocade understands that every network is unique and requires a different level of technical support to meet the customer's business requirements. Brocade Direct Support provides a single support contact for SAN and IP networking products. Organizations facing the challenges of maintaining large or complex networking environments gain immediate access to Brocade expertise and resources to accelerate problem resolution, increase uptime, and improve overall efficiency.