Know your gear
Remedy Help Desk provides IT (information technology) organizations with the ability to submit, monitor, and manage help desk cases, change requests, and asset inventory records.
The Remedy Help Desk application automates the IT organization business model. Each module takes full advantage of the features of Remedy User and implements workflow and reporting mechanisms to simplify your management activities.
The Remedy Help Desk application automates the IT organization business model. Each module takes full advantage of the features of Remedy User and implements workflow and reporting mechanisms to simplify your management activities.