Software Details
- Technical support
- volume
- phone consulting
- response time: 4 h
- for RSA ClearTrust
- 750001-1000000 licenses
- 1 year
Know your gear
RSA Security Worldwide Customer Support Centers provide RSA SecurCare customers with world-class support services, providing the technical expertise that helps keep enterprise networks secure and user communities productive. Through RSA SecurCare programs you'll have the coverage you need to help mitigate risk and maximize the long-term value of your security solution.
RSA SecurCare Extended service includes: patch, maintenance and major releases of the software at no additional charge; access to RSA SecurCare Online (separate registration required); technical telephone support 24 x 7 x 365. Response time goal for non-critical issues is 4 hours.
RSA SecurCare Extended service includes: patch, maintenance and major releases of the software at no additional charge; access to RSA SecurCare Online (separate registration required); technical telephone support 24 x 7 x 365. Response time goal for non-critical issues is 4 hours.