Novell Service Desk for Incident Management - competitive upgrade license +

Mfg. Part: 879-001218 | CDW Part: 2375760 | UNSPSC: 43231501
Availability: In Stock Ships today if ordered within 9 hrs 57 mins
Warranties
Request Pricing
Product Details
  • Competitive upgrade license + Priority Maintenance
  • MLA
  • VLA
  • electronic
  • Linux
  • Win
View Full Product Details
Made For Each Other
Quick View
Total Price:

Product Overview

Main Features
  • Competitive upgrade license + Priority Maintenance
  • MLA
  • VLA
  • electronic
  • Linux
  • Win
Novell Service Desk reduces your mean time to repair (MTTR) and continually improves your service management environment by streamlining and automating a complete range of service desk functions. By applying industry acknowledged practices, Novell Service Desk's fully integrated service management tool allows you to solve, submit, track and manage requests via email, PDA or a convenient customer portal.

VOLUME LICENSE AGREEMENT

The VLA offers a cost-effective way for organizations who want a low level of commitment to Novell to purchase licenses without a signed contract.

MASTER LICENSE AGREEMENT

Customers may qualify for the MLA in one of two ways: Make a qualifying initial purchase by purchasing any combination of new licenses, upgrade licenses, Software Maintenance, or services for any MLA product.

Transition from one of the other Novell Licensing levels (VLA or CLA). This option allows existing customers to apply the purchases from the past term of an existing CLA or VLA toward their MLA qualification requirement.

The combined purchases made by all of a customer's divisions, subsidiaries and affiliates apply toward making their initial qualifying purchase. In addition to the initial qualifying MLA purchase, the customer must submit a signed Master License Agreement to Novell.
^ Back to Top