Micro Focus Business Support - technical support (renewal) - for NetIQ Grou

Mfg.Part: 571-MNT-P-US | CDW Part: 1390227 | UNSPSC: 86101601
Availability: 1-3 days
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Product Details
  • Technical support (renewal)
  • for NetIQ Group Policy Administrator
  • 100 users
  • ESD
  • phone consulting
  • 1 year
  • 24x7
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Micro Focus Business Support - technical support (renewal) - for NetIQ Grou
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Product Overview

Main Features
  • Technical support (renewal)
  • for NetIQ Group Policy Administrator
  • 100 users
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
A key component of every serious business strategy is knowledgeable and responsive technical support. Available as an annual agreement, Premium Care provides telephone support, e-mail support, eSupport features including access to the NetIQ knowledgebase, product community website, community newsgroups, notification service, and a quarterly technical product newsletter, along with all product upgrades/updates with the addition of 24x7 support for critical issues, priority routing of issues, expedited e-mail support, a designated toll-free number, 10 named contacts, and remote diagnostics.