Micro Focus Total Care - technical support (renewal) - for Directory and Re

Mfg. Part: 566-MNT-P-US | CDW Part: 3613015 | UNSPSC: 86101601
Availability: In Stock Ships today if ordered within 4 hrs 10 mins
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Product Details
  • Technical support (renewal)
  • for Directory and Resource Administrator
  • 100 users
  • volume
  • ESD
  • phone consulting
  • 1 year
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Product Overview

Main Features
  • Technical support (renewal)
  • for Directory and Resource Administrator
  • 100 users
  • volume
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • English
  • United States
A key component of every serious business strategy is knowledgeable and responsive technical support. NetIQ offers this technical support plan to meet the needs of a wide range of customer organizations.

Premium Care provides all the features of Essential Care (telephone support, e-mail support, four named contacts, eSupport features including access to the NetIQ Knowledgebase, Product Community Website, Community Newsgroups, Notification Service, and a Quarterly Technical Product Newsletter, along with all product upgrades/updates) with the addition of 24x7 support for critical issues, a designated toll-free number, ten named contacts, priority routing of issues, expedited e-mail support, and remote diagnostics.

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