- Technical support (renewal)
- for NetIQ Analysis Center for AM with Data Warehousing for Single Server Foundation
- phone consulting
- 1 year
- response time: 1 h
For critical issues, you need immediate access to a technical support engineer. Total Care provides a target response time of 1 hour for Severity 1 issues. Give yourself the peace of mind, that you can reach support quickly when you are having a crisis.