Micro Focus Total Care - technical support (initial) - for NetIQ Aegis Base
Mfg # 6300-MNT-P-US-I
CDW # 4592744
Software Details
- Technical support (initial)
- MLA
- ESD
- 1 year
- response time: 1 h
- for NetIQ Aegis Base Server
- VLA
- phone consulting
- 24x7
Know your gear
For critical issues, you need immediate access to a technical support engineer. Total Care provides a target response time of 1 hour for Severity 1 issues. Give yourself the peace of mind, that you can reach support quickly when you are having a crisis.