HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Mfg # H8QF0E-DUP
CDW # 4748005
Quick tech specs
- 4-hour onsite response for parts and labor
- Remote diagnosis and support
- 3-year agreement for ProLiant DL360 Gen10 servers
- DMR service allows individuals to discard faulty drives using the proper standards
- HPE-supported replacement parts
Know your gear
Keep operations running toward high-value growth with the HPE Foundation Care 24/7 Service for ProLiant DL360 Gen10 servers. It provides parts and labor on-site in a four-hour response time, for quick issue resolution when the problem can't be solved remotely. Remote diagnosis and support enables HPE to work remotely 24/7 to troubleshoot and resolve a problem through a coverage window. Rather than disposing of a faulty hard drive with confidential data, defective media retention (DMR) makes it possible to discard the media in a way that meets a company's required security standards.
The HPE Foundation Care 3-year service gives the user electronic access to support information, allowing any member of the IT staff to locate essential information quickly. The 24/7 service support reduces complexity by providing fast diagnostics, phone support, parts dispatch and automatic case creation. Escalation management offers instant solutions to complex incidents. HPE Foundation Care on-site service provides hardware repair for eligible HPE hardware appliances if the issue isn’t solvable remotely. With the HPE-supported replacement parts, the user gets access to the necessary materials to keep ProLiant DL360 Gen10 servers operational.
The HPE Foundation Care 3-year service gives the user electronic access to support information, allowing any member of the IT staff to locate essential information quickly. The 24/7 service support reduces complexity by providing fast diagnostics, phone support, parts dispatch and automatic case creation. Escalation management offers instant solutions to complex incidents. HPE Foundation Care on-site service provides hardware repair for eligible HPE hardware appliances if the issue isn’t solvable remotely. With the HPE-supported replacement parts, the user gets access to the necessary materials to keep ProLiant DL360 Gen10 servers operational.