Brocade Essential Direct Support Next-Business-Day Parts - extended service agreement - 1 year - shipment

Provides next-business-day response for parts replacement from the time Brocade has determined a replacement is required and confirmed dispatch with the customer3. Physical installation of the replacement part and defective product return are to be performed by the customer. NDP is available in most major metropolitan areas worldwide and is available on business days 9 x 5 local time to customer site. Offer also includes 24 x 7 access to the TAC, software updates, and online self-service tools.