BMC Remedy IT Service Management Suite - license

Mfg. Part: LAX71.0.0.00 | CDW Part: 2170616 | UNSPSC: 43233405
  • License
  • 1 additional user
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Main Features
  • License
  • 1 additional user
The BMC Remedy IT Service Management suite includes industry-leading applications for Asset and Configuration Management, Software License Management, Change and Release Management, Service Desk, and, Service Level Management. ITSM applications share the included BMC Atrium Configuration Management Database (CMDB) to coordinate processes around a single view of how technology components support critical business services. All are powered by the BMC Remedy Action Request System (AR System), the industry's leading service process management platform.

BMC Remedy ITSM applications feature a multi-tenant architecture with role-based, row-level security, so a single enterprise IT service management team can use a single deployment to service multiple business units or customers.

All BMC Remedy ITSM applications are built on BMC Remedy AR System, an enterprise-proven service process management platform that enables fast deployment, extension, and adaptability to meet your unique and evolving business requirements. Through the BMC Remedy AR System graphical user interface, IT administrators can quickly extend out-of-the-box application functionality without programming. Moreover, it provides a single point of integration to third-party applications and tools through a fully open API, Web Services, the event-driven Enterprise Integration Engine, COM, OLE, and direct SQL access.

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