Avaya IP Office Customer Service Agent Remote Feature Activation - license

Mfg.Part: 217650 | CDW Part: 1967810 | UNSPSC: 43232703
  • License
  • 1 user
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This item was discontinued on February 17, 2017

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Main Features
  • License
  • 1 user
Customer Service Agent gives agents information about the number of calls on hold, in progress, or lost, as well as the number of agents logged in and logged out. If no calls are waiting to be answered, an agent can spend more time with the current caller, helping to increase revenue and customer satisfaction.