Digital Age

Transforming the Customer Experience


Businesses across industries are increasingly driven by the wants and needs of their customers.  Digitally savvy consumers expect their experience with the entities they do business with to be fast, easy and intuitive.  They expect organizations to know who they are and what they like.  And they reward smart, delightful experiences with loyalty.

A recent CDW SummIT explored how organizations are transforming the customer experience and why.  This webcast features highlights and lessons from the SummIT – in particular:

·         How to engage customers in new ways through mobility, personalization and an omni-channel experience.

·         How trends like IoT, cloud, augmented reality and computing at the edge are making it possible to merge the physical and digital worlds – and why this demands new approaches to security.

·         Why it’s so important to make innovation part of everyone’s job – and how to do that.

We've Got Your IT Solution

CDW has everything you need to assess, validate, deploy and manage networking needs for your organization so you can maximize your investment.  Learn more about the Digital Transformation and CDW.

Featured Guest

Abbie Lundberg, President, Lundberg Media

Heather McKay, Insights Mgr, CDW