CDW offers on-premises, cloud-based and hybrid business communication solutions to help you create a flexible, scalable environment.
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Our Business Communication Services and Online Collaboration Tools
Video Communication
We can help you equip, set up and manage immersive telepresence rooms as well as formal and informal videoconferencing hubs, including cloud video bridges — all from leading partners.
- Cloud-based videoconferencing: Cisco Webex Teams, Microsoft Teams, Zoom, BlueJeans, Pexip
- Videoconferencing hardware and software: Cisco, Microsoft Hub, Logitech, Jabra, Poly, view all hardware, view all software
Messaging
We’ll help you establish secured business platforms for enterprise email and messaging, creating customized solutions from top providers.
- Enterprise collaboration: Cisco Webex Teams, IBM SmartCloud, Microsoft Teams
- Enterprise messaging: Skype for Business, view all products
- Enterprise email: Microsoft Office 365, Google Apps for Work, view all products
Voice
We work with all the top providers, giving you a choice of solutions — desktop or mobile, wired or VoIP telephony, on premises or in the cloud.
- Telephony hardware: Cisco, Poly, Jabra, AudioCodes, view all products
- Cloud: Microsoft Teams, Cisco Webex Teams, CDW Cloud Collaboration (Managed Service)
Contact Center Solutions
Our omnichannel contact center solutions align with how your customers prefer to communicate with your business. We offer synchronous and asynchronous solutions for call center, email, messaging, video and social media channels to provide a more satisfying customer service experience. We also offer agent productivity suite solutions to better manage customer data and streamline workflow efficiencies within the contact center.
Real Collaboration Stories
We have a lot of people who work out of the office and travel internationally, so it’s great that we have Cisco Call Manager and can give them softphones via their computers with all those enhanced unified communications capabilities.
Joe Ryan, Chief Technology Officer, JLL Americas
[Our CDW solution] absolutely gives us a reliable phone system with the added benefits of instant messaging, accessing voicemail in email and call clarity.
Jeff Schmitz, Vice President of IT for the Houston Texans
Why CDW
Expert Knowledge and Industry-Leading Partnerships
We partner with the most relevant industry leaders to provide you with a wide array of business communication solutions. Our experienced professionals are certified and recognized through these partnerships to ensure the highest levels of knowledge and solution expertise.
Customized Solutions for Your Business
We work with you to understand your current infrastructure and design a foundational telephony, videoconferencing and messaging solution that will leverage your past investments while also creating a modern, future-proof framework that promotes efficiency and user connectivity.
End-to-End Support
Our team is here for you every step of the way, from assessment and design to implementation, adoption and ongoing management of your business communication solution. CDW also helps you transition at your own pace from legacy infrastructures to more up-to-date, sustainable solutions.
Ready to request a free Collaboration Workshop?
Contact your account manager, or give us a call.