About CDW > Our Leadership > Tim Ancona

Tim Ancona

Vice President, ServiceNow Solutions

Tim Ancona is vice president of ServiceNow solutions for CDW. Ancona is responsible for leading and advancing CDW’s ServiceNow solutions practice.

Ancona launched his own IT firm, Ticomix, in March 2000, and quickly established it as a leader in the area of business-to-business technology services. Ticomix was recognized by Inc. magazine as one of the fastest-growing private companies in North America for five consecutive years (2013-2017). In 2013, Ancona launched Aptris as a dedicated ServiceNow partner focused on advancing service management practices in large organizations. Aptris went on to become an Elite partner with ServiceNow, putting it in the top 5 percent of U.S. partners. In 2018 and 2019, Aptris was named one of the top 50 small to midsize U.S. businesses to work for by Comparably.com.

Ancona joined CDW, along with his entire team, when CDW acquired Aptris on Oct. 1, 2019 to launch the CDW ServiceNow solutions practice.

Ancona earned a bachelor’s degree in industrial engineering from Iowa State University. He serves on various local community boards and is currently the board chairman of Stateline Youth for Christ. Ancona has also coached high school tennis for many years.