Select from the partners below to learn about their Software Licensing Programs:       Passport Advantage CEO Product Category Purchase Type of Program Transactional Transactional Minimum purchase requirements (points) 10 points N/A Minimum purchase requirements (users) N/A 100 users - dependent upon on the CEO bundle Minimum reorder requirements None None Does this require a signed contract? No No Is Forecasting required? No No Length of program 1 year 1 year Is Upgrade protection available? Yes, the first year of Software Maintenance is included with the license Yes, the first year of Software Maintenance is included with the licensee Is Technical Support available? Yes, 24 x 7 Technical Support is a part of Software Maintenance Yes, 24 x 7 Technical Support is a part of Software Maintenance Is Media included? No No IBM Passport Advantage: IBM Passport Advantage includes software from IBM's Lotus, Tivoli, WebSphere, Rational, and Information Management brands. Passport Advantage is IBM's comprehensive software licensing and Software Subscription and Support (product upgrades and technical support) offering. It is designed for larger enterprises that may have multiple sites. Passport Advantage gives you more opportunities to obtain better pricing. Passport Advantage offers better pricing for your volume purchases over time and is based on your Relationship Suggested Volume Price (RSVP) level. Passport Advantage includes a Software Subscription and Support feature that complements your IBM software purchases. It includes both product upgrades and technical support, and fosters successful software deployments. With product upgrades, you get complete upgrade and cross-platform migration coverage for most commercially available IBM distributed software— Lotus, WebSphere, Tivoli, Information Management, and Rational Software. You can upgrade to new releases and new versions as the needs of your business dictate. Technical Support helps keep your users up and running wherever they're working in the world. This is our way of making sure you're covered with the technical support you need. This is your way of getting an increased return on your IBM investment of a total software solution. Features and Benefits • Software Subscription and Support with each license. • Selected Support for certain Open Source and other non-warranted code. • Comprehensive and flexible upgrade coverage. • Protection for your technology investments. • Secure access to Passport Advantage Online, a Web tool that helps you manage your installed base of IBM software. • Simplified and improved software asset management. • Reduced acquisition and administration costs. • Streamlined budgeting for software upgrade and migration costs. • Immediate support coverage on newly acquired products during installation phase and for life cycle of product. • Flexible, easy-to-access, responsive, cross-platform customer support from IBM, worldwide. • Access to IBM software technical support for all of a customer's designated IT staff. • Simplified acquisition and renewal of cross-platform customer support. • Enhanced overall expected response time of two hours or less during normal business hours. • 24x7 access to support resources for business-critical outages. • Increases self help via the Internet. RSVP Program Point Levels   Passport Advantage BL Under 500 points D 500-999 points E 1,000-2,499 points F 2,500-4,999 points G 5,000-9,999 points H 10,000-24,999 points I 25,000-49,999 points J 50,000+ points Relationship SVP (RSVP) Level For a new customer, the RSVP Level is determined by your initial purchase. The date of that initial purchase, rounded up to the first day of the following month in most cases, determines your Anniversary. The Anniversary is used to determine the Software Maintenance renewal date, as well as the annual date on which your RSVP will be reviewed. At each Anniversary, your purchases for the previous 12 months are automatically reviewed and the new RSVP Level is established according to how many Passport Advantage points were acquired during that period. These points are then referred to as the "carry over" points and are used to help determine if you are eligible for an improvement in your RSVP Level. Transaction SVP (TSVP) Level Every Passport Advantage acquisition by a business with a Relationship Suggested Volume Price (RSVP) Level of "D" or above, including both the initial Passport Advantage acquisition as well as Software Maintenance renewal transactions, may be eligible for better pricing at the Transaction Suggested Volume Price (TSVP) Level.