| Type
of Program |
Transactional (VLA)
|
Transactional (SLA) |
| Minimum Purchase Requirements |
10 seats
|
50 seats
|
| Minimum
reorder requirements |
No
|
Customers may order additional seats anytime within the one-year term of their agreement |
| Does
this require a signed contract? |
No |
No |
| Is
Forecasting required? |
No |
No |
Is
Upgrade protection available? |
Maintenance can be puchased in one- or two-year terms with an initial purchase of 10 seats. |
One year of Maintenance is automatically
included on all products except for FileMaker Mobile; additional years can be purchased |
| Is
Technical Support available? |
Yes
|
Yes |
| Is
Media included? |
Yes–additional media can be requested with the order at no charge |
Yes–additional media can be requested with the order at no charge |