Authorized Service Center The following list contains models that CDW can and cannot service due to manufacturer limitations and policies. Note: We are not authorized to service any Fujitsu, Motion Computing, Panasonic, Samsung or Asus models at this time. Please go directly to the manufacturer for repair service. Live Tech Support: 800.383.4239 E-mail: BTCRepairCoordinators@cdw.com Repair Center Home Download Waiver Vernon Hills Business Technology Center CDW Corporation 200 North Milwaukee Avenue Vernon Hills, Illinois 60061 Monday-Friday: 8am - 7pm CT Saturday: 9am - 2pm CT Sunday: Closed Phone: 847.465.6555 Fax: 847.465.3455 Repair Center CDW Corporation 200 North Milwaukee Avenue Vernon Hills, Illinois 60061 Monday-Friday: 9am - 6pm CT Saturday: Drop off and pickup only Sunday: Closed Phone: 847.465.6555 Phone: 866.465.6555 Fax: 847.465.3455 Click on the button below, enter the necessary info and we will contact you as soon as possible. Vendor Desktops Laptops Servers *** Manufacturer Considerations ServiceNet *** *** CDW is not authorized to service in-warranty consumer based HP desktops and laptops (i.e. Pavilions, Presarios). Commercial machines only. Repair Center can send in-warranty consumer models out to HP for a facilitation fee of $25 (in-warranty) Accidental Damage Protection (ADP) Warranties need to go to HP directly for service *** CDW is authorized to service x-Series servers only. *** CDW is not authorized to service in-warranty consumer based Lenovo laptops (i.e. G series, U series notebooks). Commercial machines only. *** CDW is not authorized to service Toshiba Mini notebooks at this time. CDW is not authorized to service Satellite L355 notebooks at this time. CDW may set up RMA for customer to ship Mini or L355 notebook to Toshiba for a facilitation fee of $25 = denotes that CDW is not authorized to service under manufacturer warranty or is not applicable = denotes that CDW is authorized to service under manufacturer warranty If your machine’s manufacturer is not listed, please email BTCRepairCoordinators@cdw.com to see if CDW can be of assistance in repairing your computer.