Authorized Service Center The following list contains models that CDW cannot service due to manufacturer limitations and policies. Note: We are not authorized to service any Fujitsu, Motion Computing or Panasonic models at this time. Please go directly to the company for service. Live Tech Support: 800.383.4239 E-mail: repaircoordinators@cdw.com Repair Center Home Download Waiver Vernon Hills Business Technology Center CDW Corporation 200 North Milwaukee Avenue Vernon Hills, Illinois 60061 Monday-Friday: 8am - 7pm CT Saturday: 9am - 2pm CT Sunday: Closed Phone: 847.465.6555 Fax: 847.465.3455 Repair Center CDW Corporation 200 North Milwaukee Avenue Vernon Hills, Illinois 60061 Monday-Friday: 9am - 6pm CT Saturday: Drop off and pickup only Sunday: Closed Phone: 847.46f5.6555 Phone: 866.465.6555 Fax: 847.465.3455 Click on the button below, enter the necessary info and we will contact you as soon as possible. Contact Acer directly for "Mail-in Service" 800.816.2237 Models AL-732 TM-100 TMC-110 Notes All Altos server models must go direct. All notebooks/laptops must go direct. Contact Apple directly for "Express Mail-in Services" 800.Apl.Care 800.275.2273 Models PowerBook G4 Ltd. parts available - 17" G4 Cube Ltd. parts available All iPods Notes Due to a lack of available parts, it is preferred that customers go directly to Apple for service on all Apple laptops. (If you prefer to have the repair routed through CDW, we can forward it to Apple, however, the turn-around time will be higher.) Contact Compaq directly for "Mail-in Service" 800.OK.Compaq 800.652.6672 Models EVO: T20 Thin Client N110 N115 N150 N160 N180 N200 Tablet PC series Models Armada: Armada 100 Armada110 Models Compaq: Notebook 100 Compaq Nr 3610 Compaq Nr 3600 Compaq Nx 9005 Compaq Nx 9008 Compaq Nx 9010 Compaq Nx 9020 Compaq Nx 9030 Compaq Nx 9040 Compaq Tr 3610 Compaq Tr 3600 Contact Gateway directly for "Depot Service" 800.Gateway Models All Gateway machines NOT purchased from CDW Notes Gateway computers not purchased from CDW need to go to Gateway direct Contact HP directly for Unit Exchange, the HP Central Repair Facility, or other special service programs for these models. HP Customer Care Centers: U.S. Residents 208.323.2551 970.635.1000 Canadian Residents 905.206.4663 Due to the warranty program on some HP models, part availability and support options may affect service time. Models Pavilion Series: 1G 2xxx 3xxx 500s 520s 6642D 6642F 6644D 6644F 6649F 760 760s 763n N5000 series N6000 series XE735 XE745 XG820 XG910 XT840 XT915 XT930 XT935 XT970 XT975 Models Notebooks: R3000 2100 series 2500 series 3000 series HP Compaq Nr 3600 HP Compaq Nr 3610 HP Compaq Nx 9005 HP Compaq NX 9008 HP Compaq Nx 9010 HP Compaq Nx 9020 HP Compaq Nx 9030 HP Compaq Nx 9040 HP Compaq Tr 3600 HP Compaq Tr 3610 HP OmniBook XE2 HP OmniBook XE3 HP OmniBook XE4400 BRIO: BA200 (#D9666T) BA200 (#D9667T) BA210 (XP1655T) BA410 All refurbished units must go direct All non-U.S. units must go direct Models E-Vectra & E-PC P2022T P2024T P2025A P2027A P2027T/U P2706T P2707T D9477A D9478A D9896A D9896T D9897A D9897T D9898A D9898T D9899A D9899T P1923A P1923T P2022A P2024A P2024T/U P2025T P2027T P2706A P2707A P2707T/U P4321T P4322T Contact IBM directly for On Site Repair or Easy Serv Service U.S. Residents 800.426.7378 Canadian Residents 905.206.4663 Models Aptiva E series NetVista series TransNote series AS/400 and RS6000 Contact Lenovo directly for "Depot Service" 800.426.7378 Models We repair all Lenovo Laptops and Desktops Contact Panasonic directly for "Depot Service" 800.211.7262 Models CDW is not authorized to service Panasonic computers at this time Contact Sony directly for "Depot Service" 800.282.2848 Models CDW can service all desktops and laptops at this time Contact Toshiba directly for "Depot Service" 800.457.7777 Models Notebooks: 16xx series 17xx series Older generation tablet PCs Notes Toshiba Qosmio (G15 and F15 models - send to Toshiba directly)