Avaya CallMaster V - digital phone

In bustling contact centers where phones ring every minute of every day, the telephone must be much more than a communication device. In addition to being the link between customer and company, it must deliver exceptional customer service, maximize agent performance and comfort, and enable supervisors to meet contact center goals.

The Avaya CallMaster V Agent Telephone is engineered to help your contact center agents maximize their productivity and performance.

The compact, lightweight Avaya CallMaster V telephone provides more capabilities than conventional digital telephones and takes up less desktop space than most agent telephones. Its sleek, contemporary design also complements the latest non-agent telephones that you may be using elsewhere in your business.

Best of all the Avaya CallMaster V telephone supports features that will help your agents deliver world-class service to customers and other callers.

The Avaya Callmaster V telephone's features will help your agents handle each call with ease. For instance, the telephone can support multiple contact center splits, skills, and personal calls. Red-line appearance and green status lamps on each call appearance button allow agents to see status at a glance.

The Avaya CallMaster V telephone has fixed buttons for common features that agents use frequently: conference, transfer, hold, and redial.