Know your gear
Desktop or Laptop Installation Service provides for the installation of a Desktop or Laptop PC. The service will be performed at a business location by a qualified PC installation service technician.
The technician will unpack the Desktop or Laptop PC, sort the software, documentation and hardware and provide media and documentation for customer records, connect PC to pre-existing AC power supply or UPS and neatly dress the cable, attach the cables that are customer provided from keyboard, mouse, monitor, and network and neatly dress them, when possible, install up to three programs and three non-networked peripherals, check basic system functionality, basic connection to existing network via existing network jack or wireless router, configure email and load any necessary drivers, verify existing internet connectivity via web browser through a hard data connection to a switch/router and wireless network connection if available.
Customer must have all necessary passwords available. Once the installation is completed, the technician will remove packing materials to an on-site dumpster or other trash receptacle.
• Not responsible for customer data loss
• Customer will be called to schedule within 24 hours (excluding weekends) of receiving notification
• Work will be scheduled within 72 hours of receiving equipment
• All work will be performed under a single site visit
• All work during regular business hours
• Customer responsible for all data/configuration backup
• Work orders will be completed with a project sign-off form
• Should work be required that is not included in the scope, a work addendum will be created
• Customer will provide the technician with workspace, access to network, user names and passwords and configurations required to perform the work
• Configuration to Customer Requirements other than the basic configuration will be charged at an hourly rate
• For terms and conditions, please visit the following link: http://www.cdw.com/content/terms-conditions/product-sales.asp
The technician will unpack the Desktop or Laptop PC, sort the software, documentation and hardware and provide media and documentation for customer records, connect PC to pre-existing AC power supply or UPS and neatly dress the cable, attach the cables that are customer provided from keyboard, mouse, monitor, and network and neatly dress them, when possible, install up to three programs and three non-networked peripherals, check basic system functionality, basic connection to existing network via existing network jack or wireless router, configure email and load any necessary drivers, verify existing internet connectivity via web browser through a hard data connection to a switch/router and wireless network connection if available.
Customer must have all necessary passwords available. Once the installation is completed, the technician will remove packing materials to an on-site dumpster or other trash receptacle.
• Not responsible for customer data loss
• Customer will be called to schedule within 24 hours (excluding weekends) of receiving notification
• Work will be scheduled within 72 hours of receiving equipment
• All work will be performed under a single site visit
• All work during regular business hours
• Customer responsible for all data/configuration backup
• Work orders will be completed with a project sign-off form
• Should work be required that is not included in the scope, a work addendum will be created
• Customer will provide the technician with workspace, access to network, user names and passwords and configurations required to perform the work
• Configuration to Customer Requirements other than the basic configuration will be charged at an hourly rate
• For terms and conditions, please visit the following link: http://www.cdw.com/content/terms-conditions/product-sales.asp