3400s Implementing ShoreTel Contact Center-Self Study - web-based training

This self-study course is appropriate for those with extensive prior experience designing and implementing ShoreTel products and have a current lab environment in which to practice prior to attempting the certification exam. Learners may review the student materials, complete the labs, and complete the certification exam to attain their certification.

This self-study course assumes that you have the requisite skills to install and configure a ShoreTel contact center solution and have experience performing the necessary tasks for a successful implementation of the ShoreTel contact center system. The tasks include installing, configuring, and implementing a ShoreTel contact center solution and its various components.