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Solutions & Services > Unified Communications

Unified Communications

Collaboration

Sharing ideas and information is essential to every organization’s growth. With our highly effective collaboration solutions and communication tools, we can implement a seamless, sophisticated solution system that encourages collaboration by way of e-mail, social media, instant messaging, and more.

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Conferencing & Video

In today’s environment where telecommunication is becoming more popular, conferencing and video solutions help your organization stay in the game. Our solutions will benefit your organization by reducing travel costs, increasing productivity, and supporting environmental initiatives.

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Contact Center Management

With trusted contact center solutions from CDW, your organization will be able to provide seamless customer service by quickly providing answers and assistance. Our Web collaboration tools will solidify your organization’s place in the market.

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Telephony

Your organization’s telephony implementation is imperative to a strong and efficient communication system. Trust CDW to integrate the best telephony solution practices into your organization by re-evaluating conferencing, soft phone, and management features.

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Allianz

Migration to a Cisco unified communications system helps an insurance company’s global teams collaborate and call centers solve customer issues more efficiently.

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Brinks Hofer Gilson & Lione

Unified communications is no longer a futuristic concept. Progressive firms are adopting the technology to its fullest potential.

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CareerBuilder

Staffing firm recruits CDW and Global Crossing to unify voice/data services and sharpen its competitive edge.

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Forbes - All Business

Forbes replacement of two legacy networks with a unified communications platform resulted in cost savings and an improvement in its technology tools.

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Michael Best & Friedrich

How Michael Best & Friedrich leverages IP communications to improve productivity and collaboration while reducing costs.

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Navigant Consulting

CDW helped a Chicago-area consulting firm migrate to a new messaging platform. The result was enhanced collaboration, efficiency, and productivity.

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Student Loan Processing & Collections

Need for a tailored, efficient contact center to boost operations. Solved.

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Telepresence: Beyond Four Walls

Bridging the gap between MNSU's sites while enhancing the overall learning experience.

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UW Credit Union

The UW Credit Union points to its partnership with CDW as the key to the smooth deployment of Cisco Unified Contact Center Express across its branches.

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Unified Communications Partnerships and Certifications

  • Cisco Contact Center Enterprise ATP
  • Cisco Master Gold Partner in Unified Communications
  • Cisco Master Telepresence and Video Certification
  • Lifesize Expert-level Partner
  • Microsoft Gold Partner in Communications and Messenging
  • Microsoft Lync Voice MVPs
  • Polycom Platinum-level Partner

Unified Communications Awards

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