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Solutions & Services > Unified Communications

Unified Communications

Collaboration

Sharing ideas and information is essential to every organization’s growth. With our highly effective collaboration solutions and communication tools, we can implement a seamless, sophisticated solution system that encourages collaboration by way of e-mail, social media, instant messaging, and more.

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Conferencing & Video

In today’s environment where telecommunication is becoming more popular, conferencing and video solutions help your organization stay in the game. Our solutions will benefit your organization by reducing travel costs, increasing productivity, and supporting environmental initiatives.

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Contact Center Management

With trusted contact center solutions from CDW, your organization will be able to provide seamless customer service by quickly providing answers and assistance. Our Web collaboration tools will solidify your organization’s place in the market.

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Telephony

Your organization’s telephony implementation is imperative to a strong and efficient communication system. Trust CDW to integrate the best telephony solution practices into your organization by re-evaluating conferencing, soft phone, and management features.

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Allianz

Migration to a Cisco unified communications system helps an insurance company’s global teams collaborate and call centers solve customer issues more efficiently.

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CareerBuilder

Staffing firm recruits CDW and Global Crossing to unify voice/data services and sharpen its competitive edge.

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Forbes

Once Forbes decided its phone system needed an overhaul, it left nothing to chance.

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Michael Best & Friedrich

How Michael Best & Friedrich leverages IP communications to improve productivity and collaboration while reducing costs.

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Student Loan Processing & Collections

Need for a tailored, efficient contact center to boost operations. Solved.

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Unified Communications Partnerships and Certifications

  • Cisco Contact Center Enterprise ATP
  • Cisco Master Gold Partner in Unified Communications
  • Cisco Master Telepresence and Video Certification
  • Lifesize Expert-level Partner
  • Microsoft Gold Partner in Communications and Messenging
  • Microsoft Lync Voice MVPs
  • Polycom Platinum-level Partner

Unified Communications Awards

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