- What Is Store Modernization?
- The customer experience is the number one priority of any retaile This includes everything from improved customer service, elimination of stock outs, offering the correct product mix, and having better communication with your customers. [+] Read More
- The customer experience is the number one priority of any retailer. This includes everything from improved customer service, elimination of stock outs, offering the correct product mix, and having better communication with your customers.
CDW can help your organization enhance the customer experience by effectively utilizing the latest technologies including:
• Point of Sale (POS) Systems
• Digital Signage
• Gift Card Programs
• Asset and Inventory Management Systems
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- What Store Modernization Options Are Right For Me?
- Your CDW account team will work with you to find the right technology solutions for your needs, including a mix of the following: [+] Read More
- Your CDW account team will work with you to find the right technology solutions for your needs, including a mix of the following:
Point of Sale (POS) Systems - Today’s POS systems are much more than simple cash registers. They are an interactive conduit between customer and retailers. Using integrated technology, POS systems allow retailers to quickly and accurately collect sales and customer information. This information is then used by enterprise resource management (ERP), supply chain management (SCM) and customer relationship management (CRM) systems to keep accurate inventory supplies in stock. They also provide key support to customer-focused programs such as reward and loyalty programs.
Digital Signage - Digital Signage, also called dynamic messaging or narrowcasting, is the art of communicating via interactive messaging to employees and customers. Instead of using flyers, bulletin boards, or posters which can only hold one message, digital signage offers a platform that can change minute by minute. This enables organizations to maximize their return on investment while minimizing costs spent on advertising and communication. Digital signage can even help reduce human resource costs with self serve kiosks.
Gift Card Programs - Create greater brand loyalty with a customized gift card program that will help connect customers to your brand. With three options to choose from, there is a gift card program for your needs:
Gift Card Now
Create limited runs of gift cards with your company information. Low minimums of 100-card orders and reorders, with optional reloading capability, and real-time/monthly reporting.
Gift Card Advantage
Organizations can create greater brand loyalty with a customized gift card program that helps connect customers to their brand. Low minimums of 500-card orders and reorders, with optional reloading capability, and real-time/monthly reporting.
Gift Card Custom
Control your destiny with a customized gift card campaign. Minimum of 1,000-card orders and reorders, optional reloading capability with expiration dates/inactivity fees (where applicable), robust daily/weekly/monthly reporting, customizable maximum and minimum card amounts, and more.
Asset and Inventory Management Tools - Organizations strive to gain greater control and efficiencies managing their assets (technology systems, office equipment, people, etc). These tools help manage the complete lifecycle of particular assets, track their location to ensure equipment is not missing or stolen, and to ensure upgrades and system deployments run efficiently.
As organizations bring inventory into to their warehouses they are concerned with where product is stored, how it is distributed locations and customers, how to track units sold, and when to replenish inventory. In many cases an asset and inventory management system can automate these processes and improve forecasting efforts and inventory positions.
CDW POS/AIDC (Automatic Identification Data Capture) specialists can perform a site assessment and help design an asset or inventory management solution that will track your most valuable assets or inventory.
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- How Will Store Modernization Solutions Benefit Me?
- A fully integrated and customized store modernization program can help your operation achieve the following objectives:
: [+] Read More
- A fully integrated and customized store modernization program can help your operation achieve the following objectives:
Reduce Shrinkage - Real-time inventory tracking and reporting quickly identifies shrinkage problems.
Improve Sales Accuracy - POS systems ensure an item is listed for the correct price, eliminating human error from manual price entry. They can also adjust prices throughout the store within seconds.
Make Better Informed Decisions - Detailed sales reports enable better forecast models and inventory management. Valuable customer purchasing data can be collected and analyzed.
Increase Productivity - POS systems reduce manual paperwork to free up time for sales personnel, managers and business owners so they can focus on strategic growth.
Enhances Communication - Digital signage can quickly communicate important messaging to staff and customers.
Improved Inventory Management - A robust asset and inventory management system provides an organization with greater controls, increases accountability, reduces asset loss and shrinkage, and saves costs through process improvement.
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- How Can CDW Help Me Get Started?
- CDW has developed a simple, yet comprehensive approach to store modernization solutions that has proven successful for organizations of all kinds: [+] Read More
- CDW has developed a simple, yet comprehensive approach to store modernization solutions that has proven successful for organizations of all kinds:
Step 1: Engage Your Account Manager
Your CDW account manager and POS/AIDC specialists will work with you to assess your current and future environment and deliver a solution that includes the right mix of hardware, software and services.
Step 2: Assess and Design
We begin by working with you to conduct a comprehensive study of your existing environment and your future needs. Based on this detailed study, CDW will provide a best-in-class solution.
Step 3: Implement
CDW takes a comprehensive approach to implementation, installation and integration. Working together, we will design detailed configurations for your future environment, drawing from our enormous in-stock inventory. We work with multiple providers to deliver a security solution that fits seamlessly into your IT environment. We also offer complete software configuration and installation.
Step 4: Manage
CDW's commitment to your store modernization solution continues long after your purchase. Certified technicians offer 24 x 7 telephone support for ongoing management needs, and you can always access online tech support through your My Account tab above. The My Account area also serves as a round-the-clock extension of your account manager: detailing your pricing, order status, account history and more.
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