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Solutions & Services > Telecommunications


What Are Telecommunications Services?

We partner with top vendors such as Sprint, CenturyLink (Qwest), Masergy & Level 3 (Global Crossing) to provide you with state of the art voice communication and wide area network and data solutions. With access to 70 carriers and 600 data centers domestically and internationally, CDW consistently saves clients 10–30% by being one of the largest direct agencies/brokers of telecommunication services in the world.

What Comprises Telecommunication Services?

Our Telecommunications Specialists are here to help define and scope your voice and data needs. We want to connect you with a provider that can meet your requirements domestically and internationally. Our experienced carrier service specialists are up to date on the latest technologies and trends, giving them the knowledge and experience to make solid recommendations based on your needs.

We offer:

Internet Connections (IP Services)

The size and type of an Internet connection determines the speed and bandwidth available for data transmission. Popular connections for small to medium organizations include DSL and T1 circuits. Larger organizations often utilize DS3, OCX, Ethernet, and custom fiber options.

Wide Area Network (WAN) Connections

WAN connection options include legacy services such as Frame Relay or Private line. More recent and popular services are multi‑protocol label switching (MPLS), VPLS, and other IP‑based VPN technologies.

SIP Trunking

SIP Trunking provides a Session Initiation Protocol (SIP) interface directly into the VoIP‑enabled PBX, reducing unnecessary conversions and costs. SIP Trunking offers numerous advantages over traditional local services. For instance, SIP Trunking provides up to 48 concurrent calls on a single 1.5 Mbps delivery method—traditional PRIs provide up to only 23 calls using the same amount of bandwidth.

Hosting Voice Over IP (VoIP)

Feature rich applications, such as call management, softphone, or single number search applications, can enhance an existing investment in VoIP, making it a powerful strategy by increasing productivity and reducing administrative and operational costs.

Telecom Expense and Inventory Management

Our Telecom Expense and Inventory Management services put time‑consuming administrative tasks in the hands of a third party, enabling valuable internal staff to focus on issues that can truly advance productivity.

Getting Started with Telecommunications

Your CDW Account Manager and certified specialists are ready to assist you with every phase of choosing and leveraging the right solution for your IT environment. Our approach includes:

  • An initial discovery session to understand your goals, requirements, and budget
  • An assessment review of your existing environment and definition of project requirements
  • Detailed vendor evaluations, recommendations, future design, and proof of concept
  • Contract negotiation, implementation, and project management of the final solution

Take a Ride on a Better Network

The Organization: Palace Entertainment
The Location: Newport Beach, CA
The Project: Extended case study about CDW taking on the challenge to hammer out a network optimization solution to accommodate 40 locations in 11 states with WAN and voice services. Get the story »

Amusement Park Company Boosts Productivity

The Organization: Palace Entertainment
The Location: Newport Beach, CA
The Project: Cutting costs and saving time with enterprise MLPS WAN optimization and telecom aggregation services from CDW. Get the story »

Data Center Cloud Consolidation

The Organization: D+M Group
The Location: Kawasaki, Japan
The Project: Migrating 15 physical data centers into three private clouds to increase service levels and take advantage of new business opportunities. Get the story »

E&S Ring Management Cuts Cost and Complexity

The Organization: E&S Ring Management
The Location: Culver City, CA
The Project: Cutting cost and complexity with integrated voice MPLS and XO Communications carrier services from CDW. Get the story »

Employment Firm Puts Advanced Telecom to Work

The Organization: CareerBuilder
The Location: Atlanta, GA, Chicago, IL
The Project: Expanding use of voice and data services for enhanced resiliency, speed and continuity. Get the story »

Enhanced Uptime, Reliability and Minimized Redundancy.

The Organization: Sutherland Asbill & Brennan LLP
The Location: Washington, D.C.
The Project: Migrating to collocation centers, improving WAN and Internet uptime while adding reliability and minimizing redundancy with services from CDW. Get the story »

VXI Cuts Costs and Improves Performance

The Organization: VXI Global Solutions
The Location: Los Angeles, CA
The Project: Adding data center collocation and implementing private international lines with CDW’s services. Get the story »

Increasing Performance and Future Proofing Communication Needs

The Organization: Source Interlink
The Location: Bonita Springs, FL
The Project: Improve communication between company facilities using a legacy IP-based and MPLS network offering little failover and redundancy capabilities. Get the story »

Scaling the Data Center Mountain

The Organization: McKenna Long & Aldridge LLP
The Location: Washington, D.C.
The Project: CDW, Cisco and NetApp team with the customer's IT staff to deliver a new colocation facility and head-turning business agility. Get the story »

Smooth Sailing

The Organization: Silversea Cruises
The Location: Fort Lauderdale, FL
The Project: CDW helped to increase business continuity and disaster recovery. Get the story »

The Bandwidth to Perform

The Organization: Columbia College
The Location: Chicago, IL
The Project: A dark fiber infrastructure delivers the high-quality networking needed to run today's video-intensive apps. Get the story »

Telecommunications Partnerships and Certifications

CDW is recognized as an award‑winning national IT services and solutions provider. Our strong partnerships with the industry’s top technology manufacturers ensure that we have the knowledge and expertise to meet your toughest organizational challenges.

CDW is a Certified Telecommunications Professional (CTP)

As the indirect sales industry’s first non‑profit trade association, the Technology Channel Association seeks to promote the growth and success of Agents, Vendors and our respective industries as an inclusive body of industry professionals. To that end, TCA’s new and voluntary Certified Telecommunications Professional (CTP) program will advance Agent business relationships and energize the indirect sales channel by:

  • Providing industry developed and approved technical training and knowledge
  • Recognizing accepted standards of professional conduct and experience
  • Verifying the CTP understands critical industry fundamentals of the industry and how they apply to the end users and carriers.
  • Validating Agent expertise and inspiring customer confidence
  • Differentiating personal professional development and company reputation
  • Furthering the stature and recognition of the industry‑at‑large