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Solutions & Services > Professional Services

Professional Services

What Are Professional Services?

We perform professional services across the country, ranging from simple client system deployments to more robust Data Center and Network Infrastructure implementations. We have 500+ engineers, 14 service offices, and a national traveling team available to meet our customers’ professional technology requirements.

What Comprises Professional Services?

Assessment, Planning, and Design

Most of our projects begin with either an assessment or planning and design session. Our architects review your needs and perform an evaluation of your existing environment to develop a comprehensive solution to meet your particular project objectives.

Client Computing Installation

Our installation services can help take the burden off your busy IT staff. We can help install and deploy new desktops, notebooks, and printers quickly and easily. We also assist with uninstalling and moving of existing equipment, configuration services, and advanced IT support (if needed) to ensure a custom solution that fits your environment.

Don’t have the physical space to store your new technology? Ask us about our convenient staging option: We can store your equipment safely in our warehouse and ship to your organization in scheduled increments.

Data Center Installation

We can help you optimize your data center with implementation services around your server, storage, power, and cooling technologies. See also: Data Center Solutions.

Network Installation

Whether it be WAN or LAN, wired or wireless, we are ready to help you implement new network technology smoothly and efficiently. See also: Networking Solutions.

Security Installation

In addition to offering a comprehensive security assessment, our security specialists can help ensure that your security solution is properly designed and implemented. See also: Security Solutions.

Microsoft Configuration and Installation

Expedite the implementation of your Microsoft technology with expert configuration and installation services. Our Microsoft-certified specialists have the knowledge and expertise to design and deploy your technology quickly and efficiently.

Microsoft Accelerators

Our Microsoft experts can assist you with implementation of a pre-defined, relatively narrow set of features of new Microsoft technology to a targeted set of users and/or systems. The intent is to validate the Microsoft technology and the requirement processes before full implementation.

Visual Solutions Installation

Need to update a classroom or conference room with projectors, automated control systems, or interactive whiteboards? We offer manufacturer-certified specialists who can perform site-specific installation at your organization or institution.

Getting Started with Professional Technology Services:

Your CDW Account Manager and certified specialists are ready to assist you with every phase of choosing and leveraging the right solution for your IT environment. Our approach includes:

  • An initial discovery session to understand your goals, requirements, and budget
  • An assessment review of your existing environment and definition of project requirements
  • Detailed vendor evaluations, recommendations, future design, and proof of concept
  • Procurement, configuration, and deployment of the final solution
  • Ongoing product lifecycle support

Professional Services Partnerships and Certifications

Our Professional Services Architects and Engineers attain and maintain top certifications, including:

  • CEH Certified
  • Certified Cisco Systems Integrator
  • Certified Information Systems Security Professional (CISSP)
  • Certified Novell Administrators (CNA) 6
  • Certified Novell Engineer (CNE) 5
  • Certified Novell Engineer (CNE) 6
  • Certified SonicWALL Security Administrator (CSSA)
  • Cisco Advanced Data Center Networking Infrastructure Specialized
  • Cisco Advanced Data Center Storage Networking Specialized
  • Cisco Advanced Wireless LAN Specialization and Advanced Technology Provider for Outdoor Wireless Mesh
  • Cisco Advanced Wireless Specialized
  • Cisco Advanced Technology Partner for Rich Media Conferencing
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Internetwork Expert–Security
  • Cisco Certified Network Administrator (CCNA)
  • Cisco Certified Security Professional
  • Cisco Gold Certified Partner
  • Cisco Master Unified Communications Specialization
  • Cisco Master Security and Unified Communications Specialized
  • Cisco Master Security Specialization
  • Citrix Certified Administrator (CCA)
  • GIAC/GCIH Certified
  • GSEC Certified
  • HP Accredited Systems Engineer (ASE)
  • HIPAA Academy Certified
  • Homeland Security Certified
  • Master Certified Novell Engineer
  • Microsoft Certified Systems Administrator (MCSA) 2000
  • Microsoft Certified Systems Administrator (MCSA) 2003
  • Microsoft Certified Systems Engineers (MCSE) 2000
  • Microsoft Certified Systems Engineers (MCSE) 2003
  • Microsoft Certified Systems Engineers (MCSE) NT 4.0
  • Project Management Professional Certification (PMP)
  • Red Hat Certified Engineer (RHCE)
  • Red Hat Certified Technician (RHCT)
  • SAS‑70 Type‑II Certified Operations
  • Sun Certified Network Administrator (SCNA) 9
  • WatchGuard Certified System Professional (WCSP)

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